Mobile Device Manager Plus MSP build upgrades

TAA-compliant

Click here for steps to install the downloaded PPM upgrade.

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If your build number is Upgrade to build number SHA256 Checksum hash value
11.2.2500.01 to - -LatestReadme
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11.1.2400.01 to - -Readme
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Steps to upgrade

Step 1

Stop the service of the Mobile Device Manager Plus MSP server.

  • Open services on the machine where the MDMP MSP server is installed.
  • Find ManageEngine Mobile Device Manager Plus MSP Server.
  • Stop the service.

Step 2

Open the Mobile Device Manager Plus MSP server directory by navigating to <Installed Directory>\MDMMSP_Home\bin and double click on UpdateManager.bat file.

If you have installed MDMP Server on Windows 10 or above, you should login as a default administrator before running the Update Manager tool. To find MobileDeviceManagerMSPServer_Directory:
  • Open services Open services on the machine where the MDMP MSP server is installed.
  • Find and double click on ManageEngine MDMP MSP - Server
  • There you can find the location where the service is installed.

Step 3

1. Click “Browse” and select the .ppm file that you just downloaded.

2. Click “install”. The installation may take a few minutes to complete.

3. Wait until the service pack/hotfix is fully installed.

4. Close and exit the Update Manager tool.

 

Note: If the upgrade fails to get installed, it will revert back to the previous version automatically.

Step 4

1. Start the service of the Mobile Device Manager Plus MSP server.

 

 

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Help is always at hand

If you still have trouble in updating Mobile Device Manager MSP please write to us at mobiledevicemanagerplusmsp-support@manageengine.com

Where do I find my build number?

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  • Login to your Mobile Device Manager MSP console. In the top right corner, click on the profile icon.
  • Here, you will find the build number you are currently running on, as shown below.