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Last updated: August 13, 2026

Privacy and Security

This page provides an overview of MDM Privacy and Security configuration, explaining how MDM safeguards confidential user-identifiable data both on devices and the server. Learn how to configure Server Security Settings, Server Privacy Settings, Data Privacy Settings, and Terms of Use to obtain user consent for management. The page also covers Export Settings, which let administrators control how personally identifiable information (PII) is handled during data exports and reports — with options to mask, hide, display, or delegate PII handling decisions to technicians.

With MDM handling a lot of confidential data(most of which are user-identifiable), data security and privacy are of paramount importance. MDM not only lets you secure the data on the server, it also ensure sdata privacy both on the device and the server. This ensures the security of the data stored on/shared with the server, while also letting the user know the list of data parameters which the MDM has access to and the purpose for the same. In addition, MDM also lets you share the data privacy/security policy of the organization with the user and ensure complete management only after the user has viewed and agreed to the policy, thus obtaining implicit consent for management. In MDM, you can configure:

Export Settings

One of the primary concerns pertaining to data privacy is when it gets exported from the MDM server. Export Settings ensures you can define privacy settings for exporting PII in the form of data export or in the form of reports. Export settings lets you:

  • Mask PII : which completely obfuscates the PII
  • Hide PII : which completely removes the PII
  • Do not hide/mask PII : which disaplys the PII as such
  • Leave it to the technician : which lets the technician choose the appropriate option on a case-by-case basis. The admin can then select the options (listed above) to be displayed to the technician.

Frequently Asked Questions

  1. What privacy and security settings can I configure in MDM?

    You can configure Server Security Settings, Server Privacy Settings, Data Privacy Settings (device privacy), and the Terms of Use shared with end users.

  2. What is the difference between masking and hiding PII in exports?

    Masking PII completely obfuscates it while still showing that data exists, whereas hiding PII removes it entirely from the export or report.

  3. Can technicians decide how PII is handled in reports?

    Yes, if the admin selects "Leave it to the technician," the technician can choose the appropriate PII handling option on a case-by-case basis from the choices enabled by the admin.

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