Mobile content management (MCM)

Seamlessly distribute, secure, and update business-critical content

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ManageEngine Positioned in the 2021 Gartner Magic Quadrant for Unified Endpoint Management (UEM) Tools

ManageEngine Recognized for Unified Endpoint Management

ManageEngine is recognized as a Strong Performer in the Forrester Wave: Unified Endpoint Management, Q4 2021

ManageEngine Recognized for Unified Endpoint Management

IDC MarketScape recognizes Zoho/ManageEngine as a Major Player in worldwide UEM software for the fourth consecutive year

Supported OS

Supported Devices

Comprehensive content management for your corporate files

Distribute

Provision devices with business-critical content.

Secure

Provide unwavering security against data breaches.

 

Manage

Update content in bulk on devices with just a few clicks.

Revoke

Block access to content on noncompliant devices.

Ensure secure and easy access to business-critical content

Distribute multiple file formats

Upload and distribute documents, spreadsheets, presentations, images, and audio and video files in multiple file formats.

Configure content-specific access controls

Enforce passwords for accessing content, customize content download settings, and more.

Automate group-based distribution

Cluster devices into groups based on departments and provision groups with the necessary content, thereby automating content distribution at a department level.

Create a content portal

Categorize and distribute content on a self-service portal for easy user access.

Synchronize content updates

Ensure content gets updated instantly on the corresponding devices when a file is modified on the admin console.

Shield against data breaches

Apply extensive data loss prevention policies, including restrictions on sharing data with third-party or cloud services.

Manage content in a BYOD environment

Isolate work files from personal ones by placing them in a virtual container.

Secure downloaded content

Ensure only managed apps can access email attachments and content downloaded from corporate webpages.

Protect against harmful apps

Prevent users from accessing malicious websites and installing vulnerable apps from untrusted sources.

Stay a step ahead by adopting enterprise-grade content management

Simplified and scalable distribution

Ensure your employees stay productive wherever and whenever they work with secure, 24/7 access to business-critical content. From a single console, instantly deliver business-critical content to employee- and enterprise-owned mobile devices, including smartphones, tablets, laptops, desktops, rugged devices, POS systems, and digital signage.

A built-in vault for your content

Leverage the built-in content viewer to securely view and access files in the ManageEngine MDM app. You need not install a third-party app to access the content, and no copy of any document will be saved in the cloud. So you can rest assured that your content will remain only in your network.

Enforceable data loss prevention policies

Preconfigure content management policies to protect corporate data from misuse. Grant secure access to corporate content by enforcing device encryption and restricting data sharing via USB file transfer, AirDrop, screenshots or screen recording, and more.

Secure access to content

Authenticate devices and device communication with certificates, VPN, and more. Prohibit devices from connecting to unsecured public Wi-Fi, thereby avoiding man-in-the-middle attacks. Limit access to content by using device-based access controls and implementing conditional access policies.

Content curation

Categorize content based on its format, add tags, provide offline access, add frequently accessed content to favorites, and do a lot more from the employee self-service portal— a convenient way to access corporate content.

Remote content management

Simultaneously update or remove content from devices as it is modified or deleted from the centralized dashboard. Revoke access to content for devices in repair, retired devices, and devices belonging to employees who are leaving the organization. Additionally, restrict access to corporate data for lost, stolen, rooted, and jailbroken devices.

Why ManageEngine?

25+

Years

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Apps

190+

Countries

280,000+

Organizations

3,000,000+

Admins

Trusted by leading brands across industry verticals

Here's what your peers think about us

We have been using Mobile Device Manager Plus for over a year now, and it has assisted us in staying compliant with our organization's security and compliance policies. We are able to safeguard our customer data, track our devices, and implement policies over the air.

Syed Ahmad Rasool Sr. manager of technology security, Vodafone

Mobile Device Manager Plus is a powerful safeguard against the threat of corporate content coming into the wrong hands. This robust solution enables us to centralize all mobile devices on the same console as a web-portal which is segmented by countries. The access for local IT teams in each country is restricted to the mobile devices in their respective country, ensuring better security.

Abdoul Karim Barry Systems engineer, Microcred Group

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MDM 101: The basics of Mobile Content Management (MAM) explained

  • 1. What is mobile content management (MCM)?

    Mobile content management (MCM) refers to the process of distributing and managing enterprise files on the mobile devices used in organizations, ensuring that required resources can be accessed securely by authorized users through approved devices. MCM allows IT admins to remotely distribute, update, and delete business-critical documents on the smartphones, tablets, and laptops used by their organizations' workforces. Mobile content management is also known as mobile information management(MIM) and is a part of most mobile device management(MDM) solutions.

  • 2. Why do you need mobile content management (MCM)?

    Organizations of all sizes have multiple teams with different requirements. Manually updating necessary documents and media files and sharing them with each team member would be a time-consuming task. Furthermore, with the increasing use of mobile devices for work, admins are burdened with providing secure, remote access to corporate data through these mobile devices and ensuring that distributed content is protected from data leaks and other security threats at rest, in transit, and in use. This requires a mobile content management system that is capable of sharing the right files with the right devices while maintaining data security.

  • 3. What are the benefits of enterprise mobile content management (MCM)?

    Mobile content management offers various benefits such as:

    • Facilitating the sharing and updating of required files and content with workforces over the air and from a unified console.
    • Allowing shared files to be accessible through trusted apps to prevent sensitive data from being shared with third-party apps and cloud services.
    • Enforcing data leak prevention (DLP) policies on devices to stop corporate data from being shared with unauthorized users.
  • 4. How do mobile content management systems or MCM software work?

    Mobile content management tools work by deploying a separate app to users' devices to allow IT admins to distribute content to them. Users can access the shared files through this app, eliminating the need for a third-party app to view corporate data. Any files that IT admins update or delete on the MCM tool console will be automatically updated or deleted on the devices.

  • 5. How does MCM help with data loss prevention?

    With required corporate content being shared with a workforce's mobile devices, both enterprise- and employee-owned, the chances of such data being inadvertently shared between apps, cloud services, or unauthorized personnel vastly increase. Mobile content management tools allow IT admins to enforce restrictions on how device users can handle the data shared with them in order to prevent data leaks. By allowing only a trusted app to view the shared files, you can be sure these files will not be accessed through unapproved third-party apps. You can also prevent devices from automatically backing up content to cloud services or transferring content through USBs or screenshots.

  • 6. How can mobile content management help ensure corporate data security?

    Mobile content management software helps ensure the three major aspects of security (confidentiality, integrity, and availability) in the following ways:

    • Confidentiality: For shared files at rest, it keeps them encrypted and inaccessible to unauthorized users. It also prevents data leaks and automatic backups to foreign cloud services.
    • Integrity: It enforces secure communication protocols and VPN connections to protect files in transit.
    • Availability: It ensures access to required files and allows them to be updated as needed. It also lets IT admins revoke file access when a user no longer needs it.

     

    7. What is MCM client?

    An MCM client is an app or that is installed on devices by IT admins from an MDM solution to allow device users to access the work files and apps that they need. MCM clients provisioned via MDM facilitate employees to view work files on-the-go on their work devices in a secure manner.

  • 8. What is an MCM client app?

    If you're wondering what the MCM client app on your phone is, this app is an agent that is generally installed by organizations to manage devices.

    An MCM client app or MCM agent simply refers to the app that is installed on devices to allow device users to securely access shared content. Mobile content management solutions deploy an MCM client to devices to protect shared content from security threats and to prevent device users from accessing sensitive corporate data through unauthorized third-party apps.

  • 9. How does the ManageEngine MDM app function as an MCM client on devices?

    Mobile Device Manager Plus is a robust MDM solution that provides comprehensive mobile content management capabilities, allowing IT admins to share content with managed devices over the air and in real time. A separate MCM client called the ManageEngine MDM app is installed on devices to grant employees secure access to the shared files and documents. Using this MCM client app, IT admins can ensure shared content is downloaded and saved only in the app and not backed up to third-party cloud servers or shared with unauthorized personnel. In BYOD environments, the MCM client app creates a sandbox, effectively separating corporate content from personal files on devices.

  • 10. What are the features mobile content management capabilities of Mobile Device Manager Plus?

    IT admins can create a content repository on the Mobile Device Manager Plus server, add content to it, and distribute the files to devices and device groups. In addition to simplified distribution of content, Mobile Device Manager Plus' MCM capabilities have various other advantages that help strengthen corporate data security.

    • Support for multiple file formats: Admins can distribute documents and media files in over 15 file formats. Some of the commonly used file formats are .doc, .pdf, .txt, .mp4, .pptx, .png, .jpg etc.
    • Segregate documents: Admins can categorize the documents and media files with the help of Tags and distribute the content associated to specific Tags to the required devices.
  • 11. How to use ME MDM app as an MCM client on Samsung and Android devices?

    When an Android or Samsung device is enrolled into Mobile Device Manager Plus, the ME MDM app is automatically installed on the device. This ME MDM app has the capability to serve as the MCM client on Android and Samsung devices. In case of Windows and iOS/iPadOS devices, admins can silently install the ME MDM apps on devices to enable content sharing. ME MDM app as an MCM client ensures that the corporate data shared using Mobile Device Manager Plus can be downloaded and saved only in the ME MDM app. It acts as a sandbox on employee-owned, BYOD devices and prevents the personal apps from accessing the shared data. Due to the numerous benefits of ME MDM app as an MCM client, it is recommended to not uninstall the MCM client from devices. Admins can also restrict users from uninstalling the MCM Client from devices and revoking management.

  • 12. Why am I getting "MCM client requests are processing" popup?

    The "MCM client requests are processing" popup indicates that your Mobile Content Management (MCM) client is currently handling requests or updates. This can happen when the client is downloading or syncing new content, applying policy changes, or updating its configuration to ensure your device is compliant with your organization's security policies.

  • 13. Do I need MCM client on my phone?

    Yes, you need the MCM client on your phone if your organization requires it for managing and securing mobile content. The MCM client helps protect sensitive data, ensure compliance with security policies, and provide access to necessary resources and documents. It is essential for maintaining the security and functionality of your device within your organization's network.