Download Service Pack
- OpManager
- Applications Manager
- NetFlow Analyzer
- Network Configuration Manager
- Firewall Analyzer
- OpUtils
- OpManager
- Applications Manager
- NetFlow Analyzer
- Network Configuration Manager
- Firewall Analyzer
- OpUtils
OpManager - Build Number 12.9.124
- NCM: The Compliance CSV report now includes the IP Address column.
- OpManager: Previously, an authentication bypass vulnerability in the OpManager—APM Plugin login flow, affecting users with the APM module enabled, could allow privilege escalation under certain conditions. This issue has now been fixed. (Reported by sealldev)
- OpManager: Previously, hardware monitoring data collection was not happening for certain Cisco devices due to an internal XML configuration issue. This issue has now been fixed.
- OpManager: Previously, temperature sensor readings in hardware monitoring for Brocade devices were displayed at twice the actual value. This issue has now been fixed.
- OpManager: Previously, navigating to a specific page prevented users from returning to the APM Home page via the OPM-controlled Home submenu. This issue has now been fixed.
- NCM: Previously, the Compliance CSV report was empty when Compliant Rules Only or Violated Rules Only was selected in the compliance schedule. This issue has now been fixed.
Eligible Build Numbers: 12.9.000 and above.
* -SHA256 for the PPM: f75ebd51a801a7b66d67596c080a4a387e4f25e7f294825a81b0a1af4f1d94a8
Read and accept the License Agreement before downloading this software.
Mobile app available on:
Steps to upgrade Service Pack:
| Current build | Upgrade to | SHA256 value |
|---|---|---|
| 12.9.000 and above | 12.9.124 | |
| 12.8.000 — 12.8.738 | 12.9.002 | |
| 12.7.000 — 12.7.317 | 12.8.004 | |
| 12.6.000 — 12.6.329 | 12.7.007 | |
| 12.5.000 - 12.5.664 | 12.6.007 | |
| 12.4.000 - 12.4.196 | 12.5.012 |
Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.
Applications Manager - Build Number 181101
Upgrade to the latest PPM with feature enhancements and recent bug fixes.
* -SHA256 for the PPM: 2e1d5db98dc2415577a6816af593423023472b791984bb17c650eadb749f3954
* - This pack can be updated directly by users with Build No. 170000 & above.
* - For older versions, visit this page.
Read and accept the License Agreement before downloading this software.
Steps to update service pack:
- Shut down Applications Manager as you normally do.
- Start command prompt as an administrator. View screenshot
- Via command prompt, execute the shutdownApplicationsManager.bat -force command (shutdownApplicationsManager.sh -force for Linux) from the 'Applications Manager Home' folder.
- As a best practice, take complete backup of 'Applications Manager Home' directory. SQL backend users should connect to SQL Management Studio & backup the AMDB database as well. click here. to know how to backup SQL database.
- Run the updateManager.bat script (updateManager.sh -c for Linux) under the 'Applications Manager Home/bin' folder which invokes the Update Manager tool.
- Browse and select the Service pack file (.ppm) saved in your computer.
- You might be asked to import the ManageEngine public key certificate (ppmsigner_publickey.crt) file during the upgrade process. If asked, download the certificate file, then browse and select the downloaded file to proceed further.Note: This is a one-time process done to verify the integrity of the service pack (.ppm) file.
- Click Install to initiate the upgrade process.
- Once you see the "Installed" message on your screen, click Finish to complete the installation.
- Start Applications Manager Server.
Note: To rollback to the old version, rename the existing 'Applications Manager Home' directory and restore the complete backup copy of this directory. SQL backend users should connect to SQL Management Studio & restore the AMDB database backup as well. Click here to know how to restore the SQL database backup.
NetFlow Analyzer - Build Number 12.9.124
Eligible Build Numbers: 12.9.000 and above.
* -SHA256 for the PPM: f75ebd51a801a7b66d67596c080a4a387e4f25e7f294825a81b0a1af4f1d94a8
Read and accept the License Agreement before downloading this software.
Mobile app available on:
Steps to upgrade Service Pack:
| Current build | Upgrade to | SHA256 value |
|---|---|---|
| 12.9.000 and above | 12.9.124 | |
| 12.8.000 — 12.8.738 | 12.9.002 | |
| 12.7.000 — 12.7.317 | 12.8.004 | |
| 12.6.000 — 12.6.329 | 12.7.007 | |
| 12.5.000 - 12.5.664 | 12.6.007 | |
| 12.4.000 - 12.4.196 | 12.5.012 |
Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.
Network Configuration Manager - Build Number 12.9.124
Eligible Build Numbers: 12.9.000 and above.
* -SHA256 for the PPM: f75ebd51a801a7b66d67596c080a4a387e4f25e7f294825a81b0a1af4f1d94a8
Read and accept the License Agreement before downloading this software.
Mobile app available on:
Steps to upgrade Service Pack:
| Current build | Upgrade to | SHA256 value |
|---|---|---|
| 12.9.000 and above | 12.9.124 | |
| 12.8.000 — 12.8.738 | 12.9.002 | |
| 12.7.000 — 12.7.317 | 12.8.004 | |
| 12.6.000 — 12.6.329 | 12.7.007 | |
| 12.5.000 - 12.5.664 | 12.6.007 | |
| 12.4.000 - 12.4.196 | 12.5.012 |
Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.
Firewall Analyzer - Build Number 12.9.124
Eligible Build Numbers: 12.9.000 and above.
* -SHA256 for the PPM: f75ebd51a801a7b66d67596c080a4a387e4f25e7f294825a81b0a1af4f1d94a8
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
| Current build | Upgrade to | SHA256 value |
|---|---|---|
| 12.9.000 and above | 12.9.124 | |
| 12.8.000 — 12.8.738 | 12.9.002 | |
| 12.7.000 — 12.7.317 | 12.8.004 | |
| 12.6.000 — 12.6.329 | 12.7.007 | |
| 12.5.000 - 12.5.664 | 12.6.007 | |
| 12.4.000 - 12.4.196 | 12.5.012 |
Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.
OpUtils - Build Number 12.9.124
Eligible Build Numbers: 12.9.000 and above.
* -SHA256 for the PPM: f75ebd51a801a7b66d67596c080a4a387e4f25e7f294825a81b0a1af4f1d94a8
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
| Current build | Upgrade to | SHA256 value |
|---|---|---|
| 12.9.000 and above | 12.9.124 | |
| 12.8.000 — 12.8.738 | 12.9.002 | |
| 12.7.000 — 12.7.317 | 12.8.004 | |
| 12.6.000 — 12.6.329 | 12.7.007 | |
| 12.5.000 - 12.5.664 | 12.6.007 | |
| 12.4.000 - 12.4.196 | 12.5.012 |
Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.