FAQs

I already have OpManager. Why do I need the NCM add-on?

OpManager helps you to monitor health, availability, and performance of all devices on your network. Using the NCM addon, you can manage configurations, take control of configuration changes, ensure compliance to government and industry regulations, and automate all repetitive and time-consuming NCCM (Network Change and Configuration Management) tasks. The powerful OpManager & NCM addon combination offers a complete network monitoring and management solution for your entire enterprise IT.

Where can I get an online demo to learn NCM for free?

To get a free online demo from our experts, click here.

Which devices are supported by the NCM add-on?

Click here to know about the devices supported by the NCM add-on.

How is the NCM add-on licensed?

OpManager's NCM add-on is licensed based on the number of network devices. You have the option of purchasing a license for the required number of supported devices. Check out our Pricing page for detailed pricing.

Is the NCM add-on a separate downloadable file and what is the prerequisite?

No. NCM add-on is not a separate downloadable file.

The only prerequisite is, you should have OpManager 8000 build or later (separate downloads for Windows 32-bit and 64-bit).

What installation platforms are supported?

For now, NCM add-on supports only Windows installation (.exe).

Does the NCM add-on needs a separate database?

NCM add-on uses the same MySQL instance of OpManager for storing the collected data. For MS SQL a separate DB is created to store the collected data.

I'm already an OpManager customer, how can I evaluate NCM add-on? Or I'm evaluating OpManager now, how can I get NCM add-on?

  1. Download OpManager's NCM add-on from the OpManager store.
  2. Shutdown OpManager Service.
  3. Double-click and install OpManager's EXE file.
  4. Follow the on-screen instructions to complete the installation process.
  5. Start the OpManager service.

To start monitoring using NCM module, follow the steps below:

  1. Add the device in OpManager and then go to Settings > Basic Settings > System Settings and go to General tab.
  2. Select the Config Management (NCM) checkbox and click on 'Save'.

Need some more clarification or assistance, reach us now.

Supported devices

NCM Add on - Network Configuration Management Solution

VendorDevice TypeSupported Model/Series
CiscoIOS SwitchAll models of Cisco IOS Switches
CiscoIOS RouterAll models of Cisco IOS Routers
CiscoFirewallAll models of Cisco PIX firewalls & FWSM Modules
CiscoIADAll models of Cisco IAD Devices
CiscoAccess PointsAll models of Cisco Aironet Access Points
CiscoCatOS SwitchAll models of Cisco CatOS Switches
CiscoAccess ServerAll models of Cisco Access Server models
CiscoContent SwitchAll models of Cisco Content Switches
CiscoASAAll models of Cisco ASA SingleContext & Multiple Context Models
CiscoVoice Gateway DevicesAll models of Cisco Voice Gateway Devices
CiscoVPN ConcentratorsAll models of Cisco VPN Concentrator Devices
CiscoWLAN ControllerAll models of Cisco WLAN Controller Devices
CiscoCisco ACE ModuleAll models of Cisco ACE Module
CiscoIntegrated Services Router (ISR)All models of Cisco ISR
CiscoMDS SwitchAll models of Cisco MDS Devices
HPProcurve SwitchSwitches & Menu based 4000M & 8000M models
HPProcurve AccessPointAll models of HP Procurve AccessPoints
FoundrySwitchFoundry BigIron & FastIron Edge Switches
3ComSwitchAll models of 3Com menu based SuperStack switches
3ComSwitch4500 series
3ComSwitch4200G series
FortinetVirtual Domain FirewallVirtual Domain Firewalls
FortinetFortiGate FirewallAll models of FortiGate firewalls & FortiMail devices
JuniperNetscreen FirewallAll models of Netscreen Firewalls
JuniperM-Series RouterAll models of Juniper M-Series Routers
JuniperJ-Series RouterAll models of Juniper J-Series Routers
EnterasysSwitchAll models of Enterasys Matrix N Series Switches
EnterasysSwitchSecureStack C Series
EnterasysSwitchMatrix E1 Gigabit Distribution Switch
EnterasysSwitchMatrix E1 Workgroup Switch
EnterasysSwitchX-Pedition 8600
EnterasysSwitchX-Pedition ER16
ADTRANLAN SwitchAll models of ADTRAN LAN Switches
ADTRANRouterNetVanta Router
NortelPassport SwitchAll models of Nortel Passport 1600 Series, 8600 Series Switches
NortelBayStack SwitchAll models of Nortel BayStack Switches and Commandline Mode Models
NortelBayStack Business Policy SwitchAll models of Nortel BayStack Business Policy 2000 Series
NortelLayer 2-3 GbE Switch ModuleAll models of Nortel Layer 2-3 GbE Switch Module
NortelRouterContivity VPN Router
ArubaWiFi SwitchAll models of Aruba WiFi Switches
ProximAccess PointsAll models of Proxim Access Points
ExtremeBlack Diamond SwitchAll models of Extreme Black Diamond Switches
ExtremeSummit SwitchAll models of Extreme Summit switches running with Extremeware & ExtremewareXOS
Force10SwitchAll models of Force10 E, S & C Series Switches
NETGEARSwitchNetgear Prosafe Switches
DellSwitchAll models of Dell Power Connect Switches
SlimLineApplianceAll models of SlimLine devices
DLinkSwitch

DES 3010, 3526, 3800, 3899. DXS 3250, 3259, 3326. DGS 3100, 3052 3600

Blue CoatProxy SGAll BlueCoat ProxySG devices
HuaweiRouterAll models of Huawei AR Routers, Quidway 18XX Series
AlcatelSwitchAll models of Alcatel Omni Switches
BrocadeSwitch200E
RadwareApplication SwitchRadware Web Server Director Pro AS
ALAXALASwitchAll models of ALAXALA Switch, including 1230, 2400 and 3600 models
MRVLambda Driver  Wavelength Division Multiplexer
AvayaAvaya Media GatewayAll odels
CheckpointUTM-1  Edge XUTM-1  Edge X
DaxDax DX-800 Series Router
Dax BTI — T5C- 24
Dax DX-5026MGV
Dax Dx 800 series router, Dax BTI — T5C- 24, Dax DX-5026MGV
H3CH3C devicesAll models of H3C devices
YamahaRT and RTX seriesAll models of Yamaha RT & RTX series
VanguardVanguard RouterAll models of Vanguard Routers
Allied TelesisEthernet SwitchAT-8824 version 2.7.3-08
CitrixFirewallNetScaler models
F5Big-IPBig-IP Product Module
HitachiSwitchApresia Switch
MistletoeApplianceSlimline Appliance
RiverbedApplianceSteelHead