News

AdventNet Enhances its Active Directory Solution ADManager Plus to Increase Administrative Efficiency with Role Delegation to Helpdesk Technicians

PLEASANTON, California, January 22, 2008

AdventNet Inc., a leading provider of enterprise Management Solutions announced that its ManageEngine ADManager Plus helps delegate specific tasks to Helpdesk technicians on their Active Directory and perform granular management actions, limiting them to an Organizational Unit or the entire domain.

Delegation of authority is a definite cost saver to any organization, which reduces administrator’s burden drastically. With the Help Desk Delegation feature, ManageEngine ADManager Plus enhances it further by providing an administrator the facility to group permissions into specific roles, using a web-based user interface. The highlight of the web-based console is its ease-of-use wherein any helpdesk technician with little knowledge of Active Directory can perform delegated roles. The administrator too will have complete information and control on the roles delegated, from the admin console.

ManageEngine ADManager Plus is an enterprise ready windows Active Directory Management and Reporting Solution, which facilitates easy delegation of management tasks to help desk technicians. Human resource staff can create users in Active Directory by a bulk import from a CSV file and templates. Selected users in the particular domain are delegated with roles for managing tasks like reset passwords, unlock accounts, and disable accounts. In addition, the administrators can move single or bulk Active Directory users from one OU to the other, and also assign roles to the technicians to generate Active Directory reports specific to an OU.

"I have always found Active Directory to be a very back-room and technical product only suited to network/security administration, whereas ADManager Plus puts a very friendly and powerful interface over the top of that and I’ve been very pleased with the functionality." says our satisfied customer Greg Nockolds, Data Architect, IPPSA - Information Planning, Policy, Standards & Applications, Department for Child Protection.

“Role delegation in Active Directory has always been a challenge for administrators what with the option of setting thousands of permissions,” says product manager Manikandan Thangaraj. “ADManagerPlus simplifies this function to a large extent and makes their life easy,” he added.

About ADManager Plus

ADManager Plus strives to be the world leader in Active Directory Management and Reporting. It counts for many of the world's leading enterprises and serves a diverse range of organizations, which include a significant number in Banking / Finance / Insurance, Health care / Pharmaceuticals, Education, Hi-tech / IT / Manufacturing and Government / NGOs. The development team takes pride in serving over 1000 satisfied customers which also includes several of the fortune 500 companies. A 30-days trial with full functionality is available for evaluation. For further details on customers, pricing, technical support and the product visit our site at http://www.admanagerplus.com.

About AdventNet

Enabling Management Your Way™

Founded in 1996, AdventNet is a software company with a broad portfolio of elegantly designed, affordable products and web services. AdventNet offerings span a spectrum of vertical areas, including network & systems management (ManageEngine.com), security, collaboration, CRM & office productivity applications (Zoho.com), database search and migration, and test automation tools.

AdventNet and its global network of partners provide solutions to multiple market segments including: OEM’s, global enterprises, government, education, small and medium-sized businesses and to a growing base of management service providers. www.manageengine.com, www.zoho.com

Media Contact:

Alex D Paul Rabidass
ManageEngine
alexdpaul@manageengine.com
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