ManageEngine Applications Manager offers full-stack observability, deep diagnostics, and flexible deployment options—without the steep learning curve or usage-based billing surprises.
New Relic is a well-known observability platform—but it’s not for everyone! Many organizations exploring alternatives to New Relic are driven by one or more of the following challenges:
Usage-based pricing that scales with ingest, users, and queries often leads to unexpectedly high bills.
No support for on-premises or hybrid deployments, which limits flexibility.
Dashboards require familiarity with NRQL and advanced config to get value.
Not ideal for monitoring ERP systems, mainframes, or traditional IT infrastructure.
ManageEngine Applications Manager is a unified observability platform trusted by various organizations worldwide. It provides deep visibility into applications, infrastructure, cloud platforms, databases, and user experience, making it a compelling alternative to New Relic for enterprises, MSPs, and DevOps teams.
| Key Features | Applications Manager | New Relic |
|---|---|---|
| Pricing model | Transparent, monitor-based pricing with perpetual license options | Usage-based (data ingest, hosts, users, queries) |
| Deployment flexibility | On-premises and private cloud deployments available | SaaS-only model |
| Application Performance Monitoring (APM) | Deep code-level insights, method-level metrics, transaction tracing | Strong APM capabilities, but agent-heavy and complex |
| Infrastructure monitoring | Built-in server, VM, container, ERP, and database monitoring | Requires additional services and integrations |
| Cloud and hybrid Support | Cloud and hybrid Support AWS, Azure, GCP, OCI, hybrid, and on-prem support | Primarily focused on cloud-native monitoring |
| Synthetic monitoring | Licensed add-on with flat pricing | Usage-based pricing (per check/location) |
| Real user monitoring (RUM) | Licensed add-on | Usage-based pricing (per session/ingest volume) |
| Support for legacy systems | AS400, SAP, Oracle EBS, JMX, etc | Limited to modern/cloud-native systems |
| Ease of use | Intuitive UI, built-in dashboards, no coding required | Query-based dashboards (NRQL), longer onboarding |
| Automation & remediation | Workflow automation for remediation tasks | Limited remediation capabilities |
| Mobile app | Yes – Android and iOS | Yes |
| Support & onboarding | 24/7 support, onboarding assistance included | Paid premium support plans |
Applications Manager bridges the gap between new-age cloud-native monitoring and enterprise-grade support for traditional systems. Whether you're running apps on Kubernetes or IBM AS400, you get a single-pane-of-glass view—without needing multiple tools or costly add-ons.
Applications Manager doesn't just compete—it outperforms where it matters most to IT teams:
Say goodbye to data caps and surprise bills. With Applications Manager, your costs grow with your infrastructure—not your telemetry volume.
Avoid jumping between multiple New Relic modules. Applications Manager offers unified monitoring—APM, infrastructure, RUM, synthetics, databases, cloud, and legacy tech—all in one tool.
Set up monitors using out-of-the-box templates. Configure workflows to automate responses, restarts, or integrations—without writing a single script.
Monitoring tools shouldn’t force you to go cloud-only. Applications Manager can be deployed in your data center, cloud, or hybrid setup—your environment, your rules.
Not all monitoring tools support SAP, Oracle EBS, WebSphere, or AS400. We do. Applications Manager is built with enterprise needs in mind.
Experience the difference with a tool that’s built for IT teams—not just for cloud-native startups.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark