Problem

You can see the error message "Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again" on the screen when you try to do either of the following:

• While installing image creator components
• During image creation
• During image deployment

Cause

1. The image repository is already connected.

Resolution

To resolve this problem, follow the steps given below:

1. Click the Start button, right-click the Command Prompt, and select Run as administrator.
2. Type net use and press Enter.
3. View the list of mapped drives. Look for drives without a drive letter and identify them.
4. To remove a specific drive, type:
   net use /delete \\servername\foldername
   where \\servername\foldername is the drive you want to delete.

Keywords: multiple connections, mapped drives, image creation, image deployment.