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ADSelfService Plus Ends Password Management Woes at Kubota

About Kubota Materials Canada

Kubota Materials Canada Corporation is the leading North American supplier of heat resistant cast steel products, manufacturing alloys used primarily in the petrochemical and steel industries. Since its inception in 1935, Kubota has come a long way to come out on top as an industry leader, citing its quality, dependability, and on-time delivery as the factors that set it apart. Kubota has become an important contributor to the diversification and expansion of the Ontario region.

Company

Kubota Materials Canada

Industry

Manufacturing/Supply

Location

Canada

Employees

500+

Business challenges

The IT team at Kubota Material Canada Corporation takes utmost care to ensure the security of its network. A small lapse in security could enable anyone to access the production systems by pretending to be a regular employee. As part of their efforts to keep the infrastructure secure, the IT team at Kubota made it mandatory for all its employees to change their passwords every six months. Once more people were employed, manual methods of monitoring and helping employees change their passwords became ineffective. That's when Mark Thomson, IT manager at Kubota, started looking for end-user password management solutions that would help lift the burden off their shoulders.

"Truly easy to use, to administerand implement. Off-loads alot of tasks to set passwords,reset accounts."

Mark Thomson, IT manager at Kubota Materials Canada Corporation

The outcome

Thomson and his team decided to use ADSelfService Plus and ADManager Plus, ManageEngine's management and reporting solutions for Active Directory, Office 365, and Exchange Server. When asked how they had chosen those solutions and how many other solutions they had considered, Thomson said that they had looked at about three different solutions and conducted a couple of demos. He added that they had eventually chosen ADManager Plus and ADSelfService Plus. He further explained that ADSelfService Plus was an extremely cost-efficient SaaS application that they actually ran on-premise and that it had provided them with the most prompt features.

"All users in the entire company, including people on the floor, use their credentials to log in and access information for the production system. We change the passwords every six months. Now they can change their passwords from a web browser, or right when they log on to their computer. Works really simple."

Mark Thomson, IT manager at Kubota Materials Canada Corporation

"ADSelfService Plus off-loads numerous tasks that we used to have to do to: Set passwords, reset accounts, and more. It is truly easy to use, to administer, and to implement. It is a great solution on the whole."

Mark Thomson, IT manager at Kubota Materials Canada Corporation

"We have been very impressed. The user interface was very simple and easy to use. It easily allows access to all different features and modules that we wanted to use. The staff at ManageEngine have been outstanding whenever we needed help, too."

Mark Thomson, IT manager at Kubota Materials Canada Corporation

About ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password.

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