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The smarter alternative to ESET Secure Authentication for enterprise identity protection

"A robust, web-based, multi-platform, self-service solution"

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent help desk issues, allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques single sign-on (SSO) feature based on Microsoft Windows. Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk. Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

— IT Specialist, Oil & Energy

Source: Capterra

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ESET Secure Authentication vs ManageEngine ADSelfService Plus

 

Overall product rating

 

Ease of use

 

Features & functionality

 

Customer support

 

Value for money

 
 

Overall product rating

 

Ease of use

 

Features & functionality

 

Customer support

 

Value for money

 

Source: Capterra (Jan. 22, 2025)

How ADSelfService Plus reduces password security friction for IT teams

 

Enables contextual password resets at the point of failure

ADSelfService Plus allows users to reset passwords or unlock accounts directly from system access points, including: workstation logins, web browsers, and mobile devices. By embedding self-service password reset into the authentication flow, organizations avoid access delays, maintain user productivity, and standardize password recovery across on-premises and hybrid environments.

 

Applies strong verification across identity recovery and elevated actions

ADSelfService Plus enforces MFA not only during system logins but also for other critical endpoints. Administrators can layer authentication factors and apply adaptive controls to ensure sensitive operations, such as enterprise app access and elevated UAC prompts, are verified appropriately without introducing unnecessary friction for routine access.

 

Drives secure adoption with guided, policy-based enrollment

ADSelfService Plus supports structured enrollment that aligns with organizational rollout strategies. Administrators can initiate enrollment through automated prompts and invitations or onboard users in bulk, ensuring consistent coverage while retaining full control over enforcement timing and scope.

Strengthening identity protection where it matters most

Identity protection and authentication workflow

Enforce true, multi-level MFA across authentication journeys

MFA designed for real-world access risk.

ADSelfService Plus supports true MFA by allowing administrators to enforce multiple authentication layers across various access scenarios. MFA can be applied dynamically for initial sign-ins, sensitive actions, and identity recovery workflows using factors such as biometrics, hardware security keys, push notifications, and time-based authenticators.

Protect secondary Windows authentication events

Security that goes beyond the first login.

ADSelfService Plus extends MFA enforcement to secondary Windows authentication points, including UAC elevation prompts and system unlocks. By verifying user identity during privilege escalation and local access events, organizations can reduce the risk of credential misuse and unauthorized lateral movement across endpoints.

Secure self-service password resets with MFA

Strong verification for identity recovery.

ADSelfService Plus safeguards self-service password reset and account unlock workflows with MFA, ensuring only verified users can regain access. Users can reset passwords securely from login screens, web portals, or mobile apps, while administrators retain full control over verification methods and enforcement policies.

Enforce advanced password policies at the point of authentication

Stronger passwords by design.

ADSelfService Plus enhances authentication security with granular password policy enforcement, including dictionary checks, pattern restrictions, and compromised password detection. These controls ensure that passwords created or reset through self-service meet organizational and regulatory requirements.

Highlights of ADSelfService Plus

 

Self-service password reset

Empower users to reset forgotten passwords and unlock accounts independently via Windows login screen, web portal, or mobile app. Eliminate routine help desk calls with multi-authentication challenges, reducing ticket volume by up to 70% in AD and hybrid environments.

 

Endpoint MFA

Secure every login with adaptive MFA across desktops, mobile devices, VPNs, and Remote Desktop. Support biometrics, FIDO2 keys, push notifications, and certificates to block unauthorized access without disrupting user workflows.

 

Password Policy Enforcer

Enforce ironclad password standards with dictionary filters, pattern analysis, history controls, and breach database checks. Ensure compliance across AD, Microsoft 365, and cloud apps while preventing weak credentials at the point of creation.

 

Password expiry notifications

Proactively alert users via email, SMS, or push alerts before passwords expire, with one-click self-service resets. Minimize lockouts and maintain 24/7 productivity by prompting timely changes without IT intervention.

 

Conditional access policies

Implement risk-aware access controls based on device trust, location, IP reputation, and behavior analytics. Automatically challenge high-risk logins while allowing seamless access from compliant endpoints.

 

Passwordless SSO

Replace passwords entirely with FIDO2, biometrics, or magic links for single sign-on across SAML and OIDC apps. Deliver frictionless authentication that scales from on-premises to thousands of cloud services.

 

Mobile password management

Enable secure password resets and MFA from iOS/Android apps with Face ID, fingerprint, or QR enrollment. Support offline challenges and remote wipes to maintain control over corporate mobiles in distributed workforces.

Here's what our customers say

“ADSelfService Plus has saved our IT support staff many hours of responding to locked-out user accounts and forgotten passwords.”
— Edwin Proano
Hirsch Pipe & Supply Company

ADSelfService Plus is trusted by

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Close identity protection gaps at the point of access.

Strengthen login and recovery workflows using self-service password resets and context-aware MFA.

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ADSelfService Plus trusted by

Embark on a journey towards identity security and Zero Trust
Password management Adaptive MFA Enterprise SSO Self-service & security Related products

A single pane of glass for complete self service password management

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