ADSelfService Plus can update local cached credentials stored in users’ machines, so that remote users can access their machines even if they forget their passwords.
How it works
Fig 1: Image showing how Cached Credential is updated by the GINA/CP Client
When remote users forget their passwords, they can use ADSelfService Plus’s GINA/CP client to reset their password from the logon screen of their machines.
ADSelfService Plus resets the password in Active Directory, and the new password is received by the GINA/CP client.
The GINA/CP client establishes a secure connection with the Active Directory through the VPN client and initiates a request for updating the cached credentials using the user's new credentials.
Once the request is approved by Active Directory, the GINA/CP client updates the cached password with the new password in the users’ local machines.
Supported VPN clients:
Windows Native VPN
If your preferred VPN client is not present in the above list, please contact email@example.com and let us know. We will check the feasibility and add support for the VPN.
Navigate to Configuration --> Administrative Tools --> GINA/Mac (Ctrl+Alt+Del).
Click Updating Cached Credentials over VPN.
Select Enable VPN settings.
Select the VPN client form the drop-down list.
Enter the VPN hostname or IP address and port no in their respective fields.
Enter the location where the VPN client is installed on the users' machines.