Fingerprint Authentication

Once enabled, users can use their fingerprint to prove their identity.

  1. Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
  2. From the Choose the Policy drop-down, select a policy.

    Note: ADSelfService Plus allows you to create OU and group-based policies. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy. Click Select OUs/Groups, and make the selection based on your requirements. You need to select at least one self-service feature. Finally, click Save Policy.

  3. Click Fingerprint/Face ID Authentication section.
  4. Select Enable Fingerprint/Face ID Authentication.
  5. FingerPrint authenticator

  • Users need to download the ADSelfService Plus iOS or Android mobile app to use this authentication technique.
  • This is a device-based enrollment. If users install the app in another device, they need to enroll again.
  • If a user performs self-service password reset/account unlock from a mobile site, users cannot use Fingerprint/Face ID Authentication to prove their identity. 
  • For Fingerprint Authentication, users' mobile phones must have a fingerprint sensor to successfully complete the enrollment and identity verification process.
  • Face ID Authentication is supported only in iOS mobile devices with Face ID.


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