User Reports:

These reports provide information about the password expiration and account lockouts of the Active Directory (AD) domain users in an organization. These reports allow you to take preemptive actions and avoid a bulk of help desk calls related to account lockouts and password expiration.

This section includes the following reports:

Locked Out Users:

This report provides details of the users who failed to logon due to incorrect passwords. A user's account gets locked out when they exceed the threshold set for incorrect logins based on the domain policy. This report helps you to identify such users whose accounts are locked out. Click here for report generation steps.

Soon-To-Expire User Passwords:

The Soon-To-Expire User Passwords report sheds light on users whose passwords are about to expire in a few days. This report helps you take proactive measures while dealing with the expiration of the user's password. Click here for report generation steps.

Password Expired Users:

A user's password expires after a certain period of time due to the regulations imposed by the domain policy. This report contains the list of users with expired passwords. Click here for report generation steps.


Your request has been submitted to the ADSelfService Plus technical support team. Our technical support people will assist you at the earliest.


Need technical assistance?

  • Enter your email ID
  • Talk to experts
    By clicking 'Talk to experts', you agree to processing of personal data according to the Privacy Policy.

Copyright © 2023, ZOHO Corp. All Rights Reserved.