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Excluding ADSelfService Plus from antivirus software

Antivirus software plays a huge role in securing an organization's IT environment. Some antivirus software might not trust third-party applications, like ADSelfService Plus, and flag them as threats, which can impede how the product works. To prevent this, we recommend taking these measures:

Excluding the ADSelfService Plus login agent from antivirus software:

To be excluded: The Remcomsvc.exe (C:\Windows\SysWOW64\RemComSvc.exe) file in all the end-user machines in which the ADSelfService Plus login agent will be deployed.

Reason: Some antivirus software may flag the Remcomsvc.exe file—a third-party API integral to the installation of the ADSelfService Plus login agent—as a threat during an antivirus scan. They may even delete the file from end-user machines. Without the Remcomsvc.exe file, the ADSelfService Plus login agent cannot be pushed to end-user machines from the admin portal.

Excluding ADSelfService Plus from antivirus software:

To be excluded: The ADSelfService Plus installation directory.

Reason: Certain files and folders in the ADSelfService Plus installation directory are flagged as threats and even deleted. This prevents ADSelfService Plus from working properly.

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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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