Pricing  Get Quote

Steps to translate custom security questions using the language resource files.

Security Question & Answer is one of the multi-factor authentication methods supported by ADSelfService Plus. In this method, you can configure security questions, such as “What are the last 5 digits of your secondary mobile number?” and “What is the middle name of your favorite artist?,” for which the end users have to enter their answers. Apart from such predefined security questions, you can also configure your own custom questions.

However, if you have set the product language to one of the non-English languages supported by ADSelfService Plus, and if you want to add a custom security question, which contains special characters, you may sometimes get an error. In such cases, you can manually edit the Application Resource file in the installation directory of ADSelfService Plus and add the question.

To add your own custom security question in a non-English language:

  1. Convert your custom translated questions into Unicode text format.
  2. Go to the <installation_dir>/resources/adssp folder (by default: C:\Program Files\ManageEngine\ADSelfService Plus/resources/adssp).
  3. Open the ApplicationResources_xx_XX file in a text editor, where xx_XX denotes the language as shown below.
  4. ja_JP: Japanese zh_CN: Chinese sv_SE: Swedish
    ar_EG: Arabic da_DK: Danish de_DE: German
    en_GB: British English ko_KR: Korean nb_NO: Norwegian
    nl_NL: Dutch pl_PL: Polish pt_BR: Brazilian Portugese
    ru_RU: Russian tr_TR: tr_TR: Turkish en_US: American English
    es_MX: Spanish fi_FI: Finnish fr_CA: Canadian French
    fr_FR: French it_IT: Italian iw_IL: Hebrew
  5. Add an entry for each question you want to add anywhere in the file:

    adssp.custom.question1=Unicode text

    adssp.custom.question2=Unicode text

    Here, the LHS part (adssp.custom.question1) denotes the key name and RHS part (Unicode text) denotes the key value, which is the custom translated question converted into Unicode format.


  6. Save the file and close it.
  7. Restart the ADSelfService Plus server.
  8. Go to Configuration > Self-Service > Multi-factor Authentication.
  9. Under Authenticators Setup, click Security Question & Answer.
  10. Click Edit Questions.


  11. Enter the key name and click the plus (+) symbol.


  12. Click Save.

That’s it! You will be able to see the custom translated question in the list of questions. You can now make that question mandatory for enrollment or modify it further without any issues.

Request for Support

Need further assistance? Fill this form, and we'll contact you rightaway.

  • Name
  • Business Email *
  • Phone *
  • Problem Description *
  • Country
  • By clicking 'Submit' you agree to processing of personal data according to the Privacy Policy.

Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

ADSelfService Plus trusted by

Embark on a journey towards identity security and Zero Trust