In this episode, we'll talk about how you can streamline your asset management process in a hybrid work environment with ServiceDesk Plus.
In this masterclass, you'll learn about:
- Utilizing a unified agent for asset discovery
- Maintaining your IT asset inventory and staying compliant
- Monitoring your assets' performance on the go
- Managing your IT assets from discovery to disposal
- Leveraging ServiceDesk Plus' CMDB module to ensure that your IT assets are audit-ready
Meet the presenter
Steffi is a part of the ITSM User Education team at ServiceDesk Plus. Her focus lies mainly on training users through help documentation and user guides. She also works on developing UI/UX content for ServiceDesk Plus.
She is enthusiastic in learning about ITSM processes and understanding how to expand the scope of ITSM into other branches via integrations.
During leisure time, she loves reading books, painting, and experimenting with graphic design.