Applicable Services | Entity Name | Purpose | Location of Processing | Applicable Data Center | Applicable For |
Zoho Survey | Amazon Simple Email Service (SES) | Sending emails to multiple persons simultaneously | US West (Oregon) US-West-2 , Europe (Ireland) EU-West-1 |
US, EU, IN, AU | All the customers around the globe |
Zoho PageSenseSite24x7ManageEngine SupportCenter Plus (SCP)ManageEngine ServiceDesk Plus MSP (SDP MSP) | Amazon Web Services(CDN) | To provide content delivery network to improve speed of data transmission | Worldwide | US, EU, IN, AU | All the customers around the globe |
Site24x7ManageEngine MDMCloudManageEngine SupportCenter Plus (SCP)ManageEngine ServiceDesk Plus MSP (SDP MSP) | BulkSMS | Sending text messages to individuals, or multiple persons simultaneously | Ireland, South Africa | US, EU, IN, AU | All the customers around the globe |
Site24x7ManageEngine AlarmsOne (Used only in US DC)ManageEngine MDMCloudManageEngine ADSelfServicePlusManageEngine SupportCenter Plus (SCP)ManageEngine ServiceDesk Plus MSP (SDP MSP) | Clickatell | Sending text messages to individuals, or multiple persons simultaneously | Ireland | US, EU, IN, AU | All the customers around the globe |
Zoho AccountsZoho SignZoho WorkerlyZoho Assist Zoho NotebookZoho Lens | Sinch (formally known as CLX Communication) | To send SMS during:
a. Two Factor Authentication(TFA) b. Sign-up using SMS c. Sign-in using SMS d. Account Recovery using SMS e. Forgot password recovery method f. Addition of a number to your account |
Ireland, Sweden, North California, Ashburn | US, EU, IN, AU | All the customers around the globe |
Zoho Recruit | Daxtra | To parse CVs, resume or other candidate information | Singapore | US, EU, IN, AU | All the customers around the globe |
Zoho InventoryZoho Books | Easy Post | A shipping service used to deliver goods/items | US | US, EU, IN, AU | All the customers around the globe |
Zoho Creator (Premium and Ultimate Edition)Zoho Survey (Pro and Enterprise Edition)Zoho SalesIQ (Enterprise Edition) | Google Translate | To carry out translation between different languages | US-East | US, EU, IN, AU | All the customers around the globe |
Zoho BooksZoho InvoiceZoho InventoryZoho ExpenseZoho PayrollZoho SubscriptionsZoho CheckoutZoho Daybook AppSite24x7ManageEngine SupportCenter Plus (SCP)ManageEngine ServiceDesk Plus MSP (SDP MSP) | Kaleyra | Sending SMS notifications to our customers and to their clients. | India | US, EU, IN, AU | India Edition and all the users who have chosen the org country as India(in their Global Edition) delivering SMSs only to Indian Mobile numbers |
Zoho Campaigns | Litmus | To preview the Zoho Campaigns output in various browsers | US-EAST | US, EU, IN, AU | All the customers around the globe |
Zoho BooksZoho Expense | Perfios | To fetch bank transactions statements | Singapore, India | US, IN | All the customers signed up for Indian Edition & GCC Edition |
Zoho InvoiceZoho BooksZoho Inventory | Postal Methods | To deliver hard copies of commercial documents. | US | US, EU, IN | All the customers around the globe |
Zoho Meeting | Tata communications | To provide in-bound dialling services | USA- LA, NY ,Canada- Montreal, Toronto, Europe- London, Frankfurt and Madrid,Asia- Singapore, HK and Australia | US, EU, IN, AU | All the customers around the globe |
Zoho AccountsZoho SignZoho WorkerlyZoho Assist Zoho NotebookZoho Lens | TeleSign | To send SMS during:
a. Two Factor Authentication(TFA) b. Sign-up using SMS c. Sign-in using SMS d. Account Recovery using SMS e. Forgot password recovery method f. Addition of a number to your account |
US | US, EU, IN, AU | All the customers around the globe |
Zoho BiginSite24x7ManageEngine AlarmsOne (Used only in US DC)ManageEngine SupportCenter Plus (SCP)ManageEngine ServiceDesk Plus MSP (SDP MSP) | Twilio | Sending text messages to individuals, or multiple persons simultaneously | US-East-1 | US, EU, IN, AU | All the customers around the globe |
Zoho ExpenseZoho BooksZoho Invoice | Veryfi | To extract data from the documents uploaded for autoscan. | US (east and west coasts), Canada, Europe (Frankfurt), Asia / Pacific (Australia) | US, EU, IN, AU | All the customers around the globe |
Zoho Meeting | Voxbone | To provide in-bound dialling services | Belgium, Germany,Hong Kong, USA | US, EU, IN, AU | All the customers around the globe |
Zoho BooksZoho Expense | Yodlee | To fetch bank transactions statements | US | US, EU, IN, AU | All the customers around the globe |
Zoho Campaigns | Zero Bounce | To validate user's contacts and remove inactive email address from the list to have better email delivery performance. | EU | EU,US,IN,AU | All the customers around the globe |