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Videos and Presentations

Dennis Drogseth
Dennis Drogseth,
Vice-President, EMA (Enterprise Management Associates)

Dennis joined EMA in 1998 and currently manages the New Hampshire office. He has been a driving force in establishing EMA’s New England presence. Dennis brings over thirty years of experience in various aspects of marketing and business planning for service management solutions.

Raj Sabhlok,
President, ManageEngine

Raj Sabhlok is the President of Zoho Corp (ManageEngine is a division of Zoho Corp). Raj has particular interest in IT management software having spent nearly 20 years at Companies like Embarcadero Technologies, BMC Software and The Santa Cruz Operation (SCO). In his career, Raj has held technical, marketing, sales and executive management positions.

Alex D. Paul,
Director ITSM, ManageEngine

Alex D. Paul is the Director of ITSM range of products at ManageEngine. He has helped customers around the world implement ITIL. As a Product Manager and consultant, Alex has hands-on experience on what happens in IT trenches and brings expertise from practical customer implementations.

Aaron Bockelie
Aaron Bockelie,
Warner Bros

Aaron manages enterprise development applications for small to mid size game studios. He has implemented tools ranging from process workflow management and source code repository systems, to communication and collaboration environments and helpdesk application integrations.

Jason Beckett
Jason Beckett,
Jason Beckett, Enterprise Systems Administrator and Helpdesk Manager for Prime Healthcare Services Inc. Prime Healthcare Services Inc. owns and operates 14 hospitals throughout southern and northern California. Jason has been with Prime Healthcare Services Inc. for 6 years and as Enterprise Systems Administrator is part of the team that manages systems and projects that are centralized for all of the facilities within Prime Healthcare.

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Christina Ann Ritzema
Christina Ann Ritzema,
Systems Admin, HugoBoss

Christina Ritzema currently works for HugoBoss in Savannah, Georgia since December 2005. She has advanced from basic desktop support and networking to a systems administrator for Windows, Linux, and Unix servers. She gained a wealth of knowledge in databases and data analysis.

Sridhar Iyengar,
Vice President, Product Management, ManageEngine

Sridhar Iyengar is the Vice President, Product Management at ManageEngine, a division of ZOHO Corporation. He is responsible for building IT Management Solutions for mid and large markets. He has spent around 15 years in the Network Management industry, building products and solutions for Telecom Carriers, OEM, Enterprise and Service Providers.

Darren Qualls
Darren Qualls,

Darren Qualls has more than 20 years experience in Global Information Systems Management and Consulting. He has been published twice for his extensive knowledge in achieving successful analysis, design and user satisfaction in global implementations of IT systems.

Joe Walter
Joe Walter,
Chief Information Officer
Remke Markets

Joe Walter is the Chief Information Officer for Remke Markets, an independent grocery chain in the Cincinnati, Ohio area. He has been in that role for almost 10 years and has over 30 years experience in the IT field. Prior to that, Mr. Walter spent numerous years in consulting, helping a variety of organizations improve the effectiveness of their IT investment.

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Mark Blevins
Mark Blevins,
Helpdesk Administrator & Change Control Manager,
Toyota Boshoku America (TBA)

Mark has worked for TBA for over 7 years, working in areas from Plant Support and Operations Support to his current role as Change Control Manager / Help Desk Administrator. He also works with the Infrastructure Group, IT Planning and Software Support.

Darren Qualls
Glenn Haar,
IT Resource Manager,
Information Technology, Idaho State Tax Commission

Glenn Haar is an IT Resource Manager providing over 40+ IT Services to the Idaho State Tax Commission. Glenn has particular interest in IT service management having spent nearly 30 years delivering various different development, operations, security, technical support, service management and integration services to IT customers.

Gibu Kurian Mathew,
Program Manager, Performance Management Solutions, ManageEngine

Gibu Kurian Mathew has been with ZOHO Corp for over 10 Years and is the Program Manager for the Application Performance Management Solutions. He has extensive experience in building products and SaaS services in the systems and applications management domain.

Darren Qualls
Darren Qualls,

Darren Qualls has more than 20 years experience in Global Information Systems Management and Consulting. He has been published twice for his extensive knowledge in achieving successful analysis, design and user satisfaction in global implementations of IT systems.

Sean Freeman
Sean Freeman, CEA,
AVP IT, Field Asset Services

Sean serves as the AVP over Technology Infrastructure and Business Process Improvement. He delivers strategic guidance and drives implementation for FAS, which is the largest REO and Property Preservation Company in the world. FAS has doubled their size each year for the past 5 years to become a 500 million dollar organization in 2010.

Christopher K Burg
Christopher K Burg,
Team Leader – IT System Management,
American Transmission Company

Christopher leads the System Management team for American Transmission Co, which is responsible for data center operations, including all server and storage infrastructure, as well as client hardware, desktop support and the Service Desk. Mr. Burg has 15 years of experience in IT Service Management and support.