08:00 AM - 09:00 AM
Registration and welcome coffee
09:00 AM - 09:15 AM
09:15 AM - 10:15 AM
Identity and access management
Active Directory management
Streamlining management of users, Office 365 licenses, and Exchange mailboxes.
Role-based delegation and help desk business workflow for smooth operations.
PowerShell-free reporting, efficient accounts, group memberships, and permissions management.
Password self-service for Active Directory and the cloud
Self-service password reset and account unlock for on-premises and cloud applications.
Granular password policies for Active Directory and cloud applications.
Active Directory-based single sign-on for cloud applications.
10:15 AM - 11:15 AM
IT service management Hitting the right balance of process, tools, and people to win business battles.
Overcoming complex challenges in incident, asset, and change management through ITSM best practices: Lessons from the success stories of other organisations.
11:15 AM - 11:30 AM
11:30 AM - 12:15 PM
Desktop and mobile device management Implementing effective patch management at your company.
Automating desktop management routines such as OS and software deployment.
Embracing enterprise mobility practices such as BYOD and heterogeneous OS.
12:15 PM - 01:00 PM
IT operations management Investigating the root causes of poor network performance and preventing downtime.
Making data center management simple with integrated network monitoring.
02:00 PM - 03:15 PM
Privileged account management
Tackling the risk of insider threats by controlling access to privileged accounts.
Implementing privileged account management best practices in your company.
Staying on top of regulatory and compliance requirements for privileged access.
Monitoring, auditing, and alerting
Tracking network intrusions to combat external security threats.
Preventing unauthorised access and protecting confidential data.
Reporting and alerting on all critical Active Directory changes.
03:15 PM - 03:30 PM
03:30 PM - 03:45 PM
Networking and wrap up