Discovery and classification

• Understanding network infrastructure
• Device discovery and its methods
• Virtualization and Storage Discovery
• Important steps to simplify the discovery

Monitoring Server and Network performance

• Monitoring device/interface availability.
• Monitoring server performance - storage, processes, services,eventlogs,scripts, etc.
• Monitoirng Virtual server and storage performance.
• Monitoring network performance - devices, bandwidth, hardware.
• IP SLA monitoring.

Fault management, IT Automation and Maps

• Effective fault monitoring with threshold-based alarms and notifications.
• Events - VMware, Syslogs, SNMP traps.
• Using IT Workflows to remediate problems.
• Business views, Dashboards, Widgets & NOC Views.
• Integration and Roadmap

Learn the best methods for quick discovery

• Understanding network infrastructure
• Device discovery and its methods
• Virtualization and Storage Discovery
• Important steps to simplify the discovery

Get to know the complete set of monitoring options for your organization

• Monitoring device/interface availability.
• Monitoring server performance - storage, processes, services,eventlogs,scripts, etc.
• Monitoirng Virtual server and storage performance.
• Monitoring network performance - devices, bandwidth, hardware.
• IP SLA monitoring.

Arrest major faults by proactive monitoring and effective fault management

• Effective fault monitoring with threshold-based alarms and notifications.
• Events - VMware, Syslogs, SNMP traps.
• Using IT Workflows to remediate problems.
• Business views, Dashboards, Widgets & NOC Views.
• Integration and Roadmap

• How to simplify user provisioning for on-prem and in the cloud.
• Which reports and settings can help you manage licenses.
• How password management can be setup to reduce help desk calls.
• What is available to help you improve storage allocation and performance.

• Customize your self-service portal
• Create service templates, communicate service-level agreements (SLAs), and configure costs
• Set up a work-breakdown structure and approval workflows

• Tailor a service template for the user onboarding process
• Leverage various ManageEngine solutions
• Manage dynamic SLAs, and measure user satisfaction 

• Publish a one-stop shop for users with the ESM Portal
• Effectively collaborate with other business functions
• Orchestrate work orders across departments with minimal customization

Discover the strategies of identifying and managing privileged accounts to counter insider threats with ManageEngine's privileged account governance solution.

• Learn about the techniques of identifying privileged accounts that are scattered across your IT Infrastructure and how to manage them effectively.
• Best practices on managing Windows service accounts and eliminating hard-coded credentials.
• Learn how the real-time monitoring and reporting functions can help organizations prepare for and meet regulatory audits around privileged account usage.

  

Fortifying your environment by managing the end-to-end lifecycle of SSL Certificates and SSH Keys.

• Learn how to set up a central system to manage the entire life cycle of SSL certificates including discovery, certificate signing process, deployment, and expiration.
• See the native integration with third party CA's such as GoDaddy, Verisign, Let's Encrypt and how to perform all certificate management tasks from within Key Manager Plus.
• Take control of the SSH key sprawl by learning how to set up a central repository to manage the complete life cycle of SSH keys including discovery, user mapping, deployment, and periodic rotation.

Managing remote access to critical business systems, boost privileged session security, and eliminate inefficient workflows.

• Learn how to ensure a reliable and faultless audit trail of every action taken by privileged users.
• Monitor and record privileged sessions to meet audit requirements and stop suspicious privileged sessions in real-time.

Protect target systems by enabling remote access without exposing sensitive credentials and by leveraging secure jump server design.

Find out how you can increase the efficiency of your PAM solution by leveraging contextual integrations and how to gain intelligent threat insights with ManageEngine's unified PAM solution.

• Learn how User behavior analytics and Context-aware event correlations are a must for bolstering privileged access governance.
• Enhancing enterprise security with just-in-time privilege elevation and least privilege principles.
• Limiting attack surface with DevOps integration and pipeline security.
• Securing application credentials with A-to-A and A-to-DB integration.
• Extending privileged access management capabilities to SaaS/IaaS platforms.

• Identifying the performance problems.
• Fault management with Root Cause Analysis (RCA).
• Business service management and application interdependencies.
• Application analytics, Dashboards and user management.

How DevOps can use Applications Manager to optimize application performance.

• Leveraging synthetic transactions to capture end user interactions.
• Monitoring the complete end user journey, from log in to log off.
• Rest APIs, SOAP, and SSL certificates.
• Troubleshooting common application performance issues such as CPU spikes and memory leaks.
• Debugging transaction performance problems (including slow database calls).

• Identifying the performance problems.
• Fault management with Root Cause Analysis (RCA).
• Business service management and application interdependencies.
• Application analytics, Dashboards and user management.

How DevOps can use Applications Manager to optimize application performance.

• Leveraging synthetic transactions to capture end user interactions.
• Monitoring the complete end user journey, from log in to log off.
• Rest APIs, SOAP, and SSL certificates.
• Troubleshooting common application performance issues such as CPU spikes and memory leaks.
• Debugging transaction performance problems (including slow database calls).

• The true state of our passwords and where they are weak.
• How attackers break into passwords and hashes.
• What can be done to increase password security.
• Where MFA can be used to increase identify management security.

• Office 365 auditing and compliance management.
• Office 365 management and help desk delegation made easy.
• Password expiry notifier to alert users about their password status.
• One-stop shop for Azure AD, Exchange Online, OneDrive & Skype for Business, Sway, Microsoft Teams, and more.

• Learn how to manage multiple device types across multiple platforms with unified management.

• Understand how to protect your endpoints from vulnerabilities proactively - be it known or unknown.
• Add-on(s) for unified security.

• Silent, unattended and interactive software installation/removal.
• Prohibit or allow an application in endpoints.
• Privileged access for an application.

• Leveraging modern management capabilities to keep your Windows 10 and Mac management on point.

• Discover, catalog, configure, and audit IT assets
• Manage the complete asset life cycle
• Tightly align ITAM with ITSM

• Compile a single source of truth for software licenses
• Track software installations across your organization
• Optimize your software license purchases

• Manage Active Directory user accounts from ServiceDesk Plus
• Tie Active Directory operations to ITSM processes
• Keep your Active Directory clean, secure, and optimized

Crucial events that will help you flag suspicious activities in the following categories:

• Logon auditing.
• Policy Change.
• User Account Management.
• Security Group Management.

• Manage the entire life-cycle of the device - from on-boarding to retirement across all major platforms.

• Managing inventory and remotely troubleshooting devices - do it all hassle-free.

• Learn why your resolution times are high
• Identify factors for improving SLA compliance
• Refine your service delivery

• Build last-mile customizations, and bridge process gaps
• Get hands-on with ServiceDesk Plus extensions
• Utilize ScriptMaster's repository

• Traditional approach to detect attacks.
• Why Machine Learning is needed.
• Logical approach to detecting attacks.
• Use cases.

Effective log management simplified.

• The log management process.
• Reporting on crucial security events.
• Searching through logs.
• Triggering alerts to detect threats.
• Managing and responding to incidents.

• Learn how to do Bare-metal provisioning.
• Ease the process of Window 7 to 10 Upgrade.

• Learn how to better utilize UEM features by integrating it with other applications.
• Understanding security controls and applying it to attain compliance.

• Understanding Architecture of UEM.
• Managing devices outside the network.
• Built-in Diagnostic tool.

• Summary of new features, enhancements, and updates
• Tips and tricks

• Collaborate with the creators of ServiceDesk Plus in our forums.
• Get a first look at beta features
• Voice your suggestions

• Dealing with attacks: Auditing, compliance, and continuous monitoring are critical.
• Setting up critical security alerts to detect potential threats in your network through Log360.
• Understanding the modules within Log360.