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Free Webinar

How to solve process-based problems to transform your IT organization

April 23, 2020
2:00 PM AEDT

Speaker details:

Shivaram Pai Rajan

Customer education specialist

CCPA Video


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Do you have what it takes to deliver value to customers efficiently? Do you have what it takes to comply with international regulations and standards in the most effective way possible?

What if we told you the answer to both these questions is the same? In this webinar, we'll provide a fresh perspective on process control, and show you how to rethink your processes for better compliance.

Key takeaways:

  • The challenges organizations face in their journey to compliance and how to handle them
  • How to bring accountability and clarity to your processes
  • A unique approach to customized risk assessment
  • Approaching regulations and standards: Case studies of the GDPR and ISO 27001
  • A framework to help you build a platform for compliance

Speaker details

Shivaram Pai Rajan

Customer education specialist

Shivaram's expertise in compliance comes from solid experience with audits, process control, and privacy operations. As a compliance expert, he understands how to handle the nitty-gritties of process control and how to nurture processes for better compliance. He is now a part of ITSM customer education, a division of ManageEngine, where he helps customers solve their IT and process-related problems.

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