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Creating a future-proof,
robust, business continuity

30 March, 2021
India/APAC - 11:30 AM IST

Presented by


Shivaram Pai Rajan

Customer education specialist

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About this webinar

You've heard enough about the pandemic creating a new normal for businesses, but have you wondered what this means for your IT organization? Amidst the chatter about work-from-home culture, most of us have yet to pay attention to the most important aspect of this shift—the need for a change in your organization's IT department processes.

Why attend this webinar?

It's always good to be optimistic, but recent times have shown us that we need to be prepared for anything. We must be ready to take a hit, dust ourselves off, and carry on working with almost no drop in efficiency. A robust, efficient, and dynamic business continuity framework makes this achievable.

In this webinar, we'll cover:

  • A framework tried and tested by Zoho, with a fresh perspective on business continuity.
  • Tools, processes, and systems that will help your organization's IT run more effectively.
  • Case studies on how this system has helped Zoho.
  • Actionable steps on how you can implement this framework in your organization right away.

If you're a CXO, a member of management, or the IT guy, and are still unsure whether this webinar is for you, take a look back at 2020 and think again. We'll see you at the webinar!

Speaker details


Shivaram Pai Rajan

Customer education specialist

Shivaram's expertise in process control comes from solid experience with audits, compliance, and operations. As someone who has closely worked with Zoho in multiple product and operation teams over the years, he understands how to handle the nitty-gritty of process control, and how to nurture processes for the better functioning of an organization. As part of ITSM customer education, a division of ManageEngine, he now helps customers solve their IT and process-related problems.

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