See you again next year!
Prem Maheswaran
ITSM evangelist at ManageEngine
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Integrating two applications raises a lot of challenges; think about integrating multiple departments to deliver a service! Bringing together IT and non-IT teams to deliver a complex service request, like onboarding a new employee, can be a nightmare for any organization. But failing to do so will affect the day-one experience of new employees and might even affect employee retention.
Enterprise Service Management in ManageEngine ServiceDesk Plus is a tried and tested feature that enables multiple teams to use a single application to run their service desks and to perform interoperation between departments to orchestrate complex work orders.
Prem Maheswaran
ITSM evangelist at ManageEngine
Prem has over 10 years of experience in support and user education. As a product expert, he has helped implement ITSM solutions for many customers around the world. He currently partners with product management and support teams to help customers maximize their ITSM investments.
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