A: Yes. Multi-tenancy is built into the platform, giving MSPs and cloud service providers (CSPs) complete account isolation and unified visibility across every client cloud environment from a single console.
Cloud monitoring for CSPs and MSPs
Monitor your clients' cloud infrastructure across AWS, Azure, GCP, and Oracle Cloud Infrastructure (OCI) with AI-driven insights, automation, and cost optimization from a single console.
Cloud monitoring for supported ecosystems
Amazon Web Services (AWS)
Deep visibility into EC2, RDS, Lambda, ELB, S3, and 80+ AWS services. Trace dependencies across compute, serverless, and storage layers to catch performance issues before they spread.
Microsoft Azure
Unified insight across Virtual Machines, Azure SQL, App Services, AKS, and 100+ Azure services. Understand how platform services and applications interact across hybrid environments.
Google Cloud Platform (GCP)
Coverage for Compute Engine, Cloud SQL, GKE, Cloud Storage, and 30+ GCP services. Stay ahead of performance shifts in containerized and event-driven architectures.
Oracle Cloud Infrastructure (OCI)
Visibility into Compute, Autonomous Databases, Load Balancers, and more. Ideal for tracking tightly coupled database and infrastructure workloads.
Alibaba Cloud
With 50+ services, such as ECS, OSS, SLB, and ApsaraDB, in view, catch early signs of imbalance before scale amplifies them.
Tencent Cloud
CVM, TencentDB, CLB, VPC, and more services mapped together. Follow how issues propagate across interconnected services instead of chasing isolated alerts.
Huawei Cloud
ECS, EVS, VPC, and 30+ services monitored in context. Identify disruptions in tightly integrated service ecosystems with correlated signals and events.
DigitalOcean
Droplets, managed databases, Kubernetes clusters, platform services, and more observed as one system. Maintain clarity as fast-moving environments evolve and scale.
Akamai Cloud
Linode compute, NodeBalancers, Cloud Firewall, and managed services observed together. Isolate issues quickly by connecting system behavior with traffic patterns.
Cloud capabilities
Multi-cloud monitoring built for MSP and CSP service delivery
Monitor applications, networks, databases, and serverless components across AWS, Azure, GCP, and beyond so your team can proactively manage every client cloud account with confidence.
In-depth visibility across every client cloud environment
- Give clients a single view of their entire cloud infrastructure health.
- Unify observability across Alibaba Cloud, Huawei Cloud, Tencent Cloud, Akamai Cloud, DigitalOcean, and leading clouds like AWS, Azure, GCP, and OCI for your clients with full context.
- Leverage full visibility into your clients' cloud infrastructure, from applications to networks, databases, and serverless components.
- Eliminate visibility gaps across clients' hybrid and multi-cloud environments.
Break down cloud silos across clients' hybrid environments
- Reduce visibility gaps with auto-discovery across clients' hybrid cloud environments.
- Discover applications, containers, and networks across every client account automatically.
- Use unified dashboards and inventory reports to support faster client decisions.
- Ensure smooth interoperability across multi-cloud transitions for your clients.
Troubleshoot clients' cloud issues with data-driven diagnostics
- Resolve cloud outages faster with root cause analysis across over 200 services.
- Monitor customizable KPIs across cloud resources for every client account.
- Collect and analyze logs from Amazon CloudFront, Entra ID, and GCP.
- Cut client downtime by identifying performance issues before they escalate.
Detect anomalies and automate remediation across client clouds
- Mitigate clients' cloud incidents faster with AI-powered automated remediation.
- Detect performance anomalies across clients' cloud environments before clients notice.
- Forecast capacity needs to help clients plan cloud resource usage proactively.
- Prevent resource contention with intelligent insights across every client account.
Cloud cost optimization for MSPs
- Keep client cloud budgets aligned with actual resource usage and business needs.
- Generate multi-cloud cost reports to identify spending inefficiencies per client.
- Apply prioritized best practice recommendations to reduce cloud waste for clients.
- Avoid financial surprises with continuous cloud cost visibility across all accounts.
Why MSPs choose OpManager Nexus for cloud monitoring
Purpose-built for MSPs delivering uninterrupted services to multiple clients, this platform gives your team the tools to manage, report on, and scale across every client cloud account.
Multi-tenancy
Manage multiple client accounts from a single console with full account isolation. Scale to any number of customers without adding complexity to your operations.
White labeling
Rebrand the monitoring platform and all client-facing reports with your company name, logo, and URL. Your clients see your brand throughout every interaction.
Roles and permissions management
Use operational roles to manage client accounts with precision. Unified licensing gives administrators full control over subscriptions, billing, upgrades, add-ons, and alert credits across all client accounts.
Automated incident remediation
Resolve event alerts automatically with IT automation workflows. Map multiple automation templates to your remediation process to keep client environments running without manual escalation.
Customizable dashboards
Build customized dashboards, NOC views, and business views that surface the metrics your clients care about most. Give each client account a tailored monitoring view.
SLA reporting
Generate SLA performance charts and graphs for each client account. Schedule and send SLA reports that demonstrate your service consistency over time.
Single-console monitoring
Detect performance issues across servers, applications, network devices, and cloud resources across all client accounts in real time from one centralized dashboard.
AI-powered capacity forecasting
Analyze historical performance patterns and resource usage trends across client environments to anticipate capacity demands and plan proactively.
Alerting and integrations
Receive alert notifications via SMS, email, voice calls, and more. Integrate with Slack, Microsoft Teams, Jira, and other tools your team already uses.
Frequently asked questions
Q: Can this platform monitor multiple client cloud accounts simultaneously?
Q: Which cloud platforms does this support?
A: The platform supports AWS, Azure, GCP, and OCI, covering the full range of cloud environments that your clients run.
Q: Does the platform help MSPs manage client cloud costs?
A: Yes. Built-in cloud cost optimization delivers prioritized best practice recommendations, multi-cloud cost reports, and continuous spending visibility to help keep every client's cloud budget aligned with their usage.
Be the MSP that brings clarity to your clients' complex cloud environments.
Start monitoring today with a 30-day free trial of OpManager Nexus.
Start your free trial