Employees are the most valuable asset in the modern workplace.

Employees are the most valuable asset in the modern workplace. An efficient, self-reliant workforce is the key to organizational success.

Employees today are looking for a hybrid and secure digital work environment which gives them the flexibility to achieve a work-life balance.

Realize the full potential of your workforce by creating an empowering and optimized workplace for your distributed workforce. With the right employee experience strategy, you'll be able to ensure better employee engagement, improved productivity, and greater ROI.

Deliver a better employee experience
with ManageEngine's solutions

Optimizing the
employee experience

Designing an optimized employee experience means having the right balance of people, process, and technology come together to operate efficiently. The right tools and technologies along with the right processes can be used to deliver a seamless employee experience.

Strive to achieve this balance right from onboarding to training and professional development.

Streamlining the employee experience can also be beneficial for your technicians. A well-optimized employee experience can reduce technicians' workload, giving them time to work on more critical tasks.

Digital employee experience

Create a secure, flexible, and collaborative workplace

Create a secure, flexible, and collaborative workplace

Onboard
Onboard
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  • Provision devices and mail accounts
  • Provide necessary access and permissions
  • Ensure secure remote network access
  • Streamline onboarding using workflow automation
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Engage and empower
Engage and empower
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  • Ensure on-demand access to software and applications
  • Avail single sign-on for seamless access
  • Provide on-demand support and service
  • Allow self-service for IT functions
  • Offer high-quality network and device availability
  • Ensure optimal website and app performance
  • Empower employees to make data-driven decisions
  • Facilitate a secure workplace while ensuring privacy
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Move/ Offboard
Move/ Offboard
  • Revoke access and permissions
  • Back up and recover data
  • Take inventory of the IT assets used by the employee
  • Revoke remote access
  • Automate offboarding

Guarantee smooth and
stress-free onboarding

Facilitate a smooth on boarding experience for your new hires to
create a positive first impression.

Ensure a great on boarding experience

Create a standard onboarding process workflow that covers the necessary steps for new hires.

This includes setting up necessary hardware and software, creating email accounts, and providing the right access and privileges to relevant systems. This can be achieved by integrating a service management tool with the HR, facilities, AD management, and endpoint management software.

Ensure a great on boarding experience
Implement automated workflows for hassle-free onboarding

Implement automated workflows for hassle-free onboarding

Automate parts of the onboarding process, including account creation, asset and access provisioning, and software installation, using predefined templates

Allow virtual onboarding for remote employees

Set up a virtual onboarding process by coordinating with HR, facilities, and other departments.

Create the necessary accounts, provide secure remote access to company systems, and ship endpoints to remote employees after making necessary hardware and software configurations.

Allow virtual onboarding for remote employees

Engage and empower
your employees

Create a secure, customized, collaborative, and flexible workplace
for your distributed workforce with the help of the right IT tools.

  • Democratize access
    to technology
  • Boost employee
    productivity
  • Facilitate a secure
    and seamless workplace
Democratize access to technology

Ensure quick software deployment

Deploy software based on employee needs to their associated endpoints in just a few clicks.

Ensure quick software deployment

On-demand IT support

Provide quick and timely assistance and troubleshooting for your distributed workforce.

Provide support via virtual agents

Free up employee time spent on finding answers to simple questions with the help of virtual agents and chatbots.

Provide support via virtual agents

Make IT easy with single sign-on

Allow users to seamlessly log in to SAML-enabled cloud applications with just one identity without compromising security.

SAML authentication
Boost employee productivity

Enable self-service solutions

Make your employees self-sufficient by providing easy-to-use self-service tools to resolve IT issues, get access to resources, and avail IT services.

Self-service solutions

Automate repetitive processes using workflows

Automate tasks like software installations or network maintenance to ensure improved service quality for your employees.

Empower employees to make data-driven decisions

Enable employees to engage with meaningful data to extrapolate valuable insights using customizable dashboards and reports.

Automate repetitive processes using workflows

Ensure seamless access to websites and applications

Gauge the experience of web and mobile app users using real user monitoring capabilities to ensure optimal website and app performance and a better end user experience.

Application monitoring
Facilitate a secure and seamless workplace

Provide high network and device availability

Proactively detect and resolve performance issues to ensure uninterrupted access to the network.

Provide high network and device availability

Keep software updated and patched

Make sure that software, applications, and operating systems are updated and patched on a regular basis to prevent vulnerability risk.

Patch management software

Ensure timely backup of critical resources

Implement timely backup and recovery measures so that your employee don't have to worry about losing important data or waste time trying to recover it.

Implement a Zero Trust framework

Implement Zero Trust security to build confidence in the minds of employees so that they can work without worrying about security.

Enable effective offboarding to minimize risks

Ensure data and access are revoked accordingly when employees leave the
organization or move internally to other departments to reduce security risks.

  • Revoke access and permissions to systems and data
    Ensure that accounts, access, and permissions to systems and data are revoked or updated based on the new role in the organization.

  • Back up or clean up critical data accordingly
    Audit the data in employees' company-owned devices, and clean up systems after backing up the required data

  • Inventory IT assets
    Collect all IT assets issued to the employee and make a record of them in the IT asset management software to reassign them efficiently, send them for repair, or dispose as required.

  • Automate the offboarding process
    Have custom templates and workflows configured for cases when employees are moving or leaving the organization.
    Specific actions can be triggered automatically via integrations between the help desk, HRMS tool, Active Directory, and the asset management software.

Enable effective offboarding to minimize risks

Want to deliver an exceptional
employee experience?

Learn how to build a first-class employee experience strategy for your organization using ManageEngine solutions. Download our guide to get the details.

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