Founded in 1978, 42 North Dental is a leading dental organization supporting 100+ practices. 42 North Dental's leadership development and training programs resulted in supported practices winning a record 29 Reader's Choice awards and 61 doctors named "Top Dentist" by Boston and Connecticut Magazines for 2022. The organization is headquartered in Waltham, Massachusetts.
42 North Dental
Healthcare
United States
500+
Before implementing ADSelfService Plus, 42 North Dental's help desk was overwhelmed with password reset requests, leading to delays and inefficiencies.
Aaron Reymann, Director of IT, 42 North Dental
42 North Dental deployed ManageEngine ADSelfService Plus, which significantly improved password self-service capabilities, reducing help desk intervention and allowing employees to reset passwords independently.
By integrating with ADManager Plus, ADSelfService Plus helped streamline the onboarding process, ensuring new users could easily manage their credentials from the start. The automated password expiration reminders encouraged employees to update their credentials regularly, improving security and compliance.
Aaron Reymann, Director of IT, 42 North Dental
Reymann concluded that ADSelfService Plus, especially its self-service password reset function, is straightforward. With an 8/10 rating for overall experience and a 9/10 recommendation score, 42 North Dental highly recommends ADSelfService Plus as a reliable self-service password management solution.
ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password/.
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