ArcelorMittal Europe streamlines Active Directory management with ADManager Plus

Business challenges

• Manual AD management: Before implementing ADManager Plus, ArcelorMittal relied on custom scripts for managing Active Directory. These scripts required frequent modifications and lacked clear logging mechanisms, making it difficult to track AD changes.
• Limited IT visibility: The IT team struggled with monitoring AD objects and expiring passwords, leading to potential service disruptions. Without an automated reporting system, staying ahead of password expirations was a challenge.

The problem

Before deploying ADManager Plus, ArcelorMittal Europe faced challenges in managing AD efficiently with only scripts and manual processes.

The lack of visibility into AD objects and expiring passwords made it difficult for the IT team to proactively manage user accounts. Without automated scheduled reports, password expirations often led to unnecessary service interruptions. Additionally, as a small IT team, effectively delegating AD-related tasks was a challenge. There was no clear role-based access management, making it harder to delegate administrative responsibilities to non-admin staff.

The solution

The IT team at ArcelorMittal Europe decided to implement ADManager Plus, ManageEngine's identity governance and administration solution, which significantly improved AD visibility, automation, and delegation.

With ADManager Plus' scheduled reports feature, the IT team now receives daily updates on expired passwords, ensuring services remain uninterrupted while also upholding password hygeine.

Besides, ADManager Plus' reports have also been invaluable for audit purposes, with the team using reports to track unauthorized changes and maintain compliance.

ADManager Plus' helpdesk delegation feature allowed the organization's compact IT team to securely authorize and distribute admin tasks to non-admin users, ensuring optimal productivity by freeing up redundant workload across IT teams.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.