Axiom Materials reduces IT overhead and strengthens security with ManageEngine AD360

Business challenges

Keegan Given, network engineer at Axiom Materials, was facing mounting challenges in managing identity and access across a growing hybrid environment. User onboarding and offboarding were manual and time-consuming, and policies were inconsistent across AD, Microsoft 365, and Google Workspace.

The help desk was overloaded with repetitive tasks such as provisioning, license assignments, and password expiration handling, diverting valuable time away from critical projects. Limited visibility into event logs and a lack of automated reporting made compliance preparation difficult, and the absence of proactive alerts delayed responses to potential security issues.

The team also needed to strengthen security with MFA, set up workflows for approvals, and integrate identity management with existing help desk and SIEM systems—all without adding complexity for end users. With a small IT staff and limited bandwidth for large-scale integrations, Axiom Materials required a solution that could be deployed quickly and customized to its needs.

The solution

Axiom Materials turned to ManageEngine AD360 and OnboardPro, our guided deployment service, to streamline onboarding, close compliance gaps, and reduce the help desk strain. The implementation covered a broad set of configurations, from user templates and bulk AD object creation to integrations with Microsoft 365 and Google Workspace. It also included automated workflows, MFA enforcement, password policies, scheduled reports, custom alerts, help desk delegation, SIEM integrations, and license management. With OnboardPro, the deployment was completed quickly and aligned with Axiom Materials’ hybrid environment without disruptions.

The results were immediate. Automated workflows replaced manual provisioning, cutting down on repetitive tasks for the help desk. Proactive alerts and scheduled reports improved compliance readiness, and MFA and policy enforcement strengthened security. Users now experience faster onboarding and smoother access to Microsoft 365 and Google Workspace, and the IT team benefits from reduced overhead and improved visibility across its identity environment.

About AD360

ManageEngine AD360 is a unified identity platform that seamlessly connects people, technology, and experiences while giving enterprises full visibility and control over their identity infrastructure. It offers automated life cycle management; secure SSO; adaptive MFA; and risk-based governance, auditing, compliance, and identity analytics—all from a single, intuitive console. With extensive out-of-the-box integrations and support for custom connectors, AD360 easily integrates into existing IT ecosystems to enhance security and streamline identity operations. Trusted by leading enterprises across healthcare, finance, education, and government, AD360 simplifies identity management, fortifies security, and ensures compliance with evolving regulatory standards. For more information, please visit https://www.manageengine.com/active-directory-360/.