Dental Health Services Victoria successfully manages its vast AD ecosystem with ADManager Plus

Business challenges

• Managing 5,000+ AD accounts: With a complex AD heirarchy of over 5,000 user accounts, the organization struggled with gaining a complete overview of their IT environment.
• Inactive account cleanup: The IT team of DHSV lacked efficient provisions to identitfy and delete inactive users, which pose a major threat to their organizational security posture.

The problem

Before implementing ADManager Plus, DHSV's IT team had difficulty tracking and managing inactive user accounts into their complex AD environment.

The manual process of identifying and deprovisioning inactive accounts proved to be inefficient. The organization required an IGA solution that delivers an automated approach todeprovision dormant accounts while ensure a centralized pane of glass into the AD activity.

The solution

With the deployment of ManageEngine ADManager Plus, DHSV significantly improved its AD management processes, particularly in user account tracking and automation. ADManager Plus' ability to report on inactive users and subsequently perform on-the-fly automation capabilities—such as deletion, moving from one OU to another and so on—proved to be an invaluable asset for DHSV's IT operations.

The reporting features of ADManager Plus aided in monitoring inactive and disabled user accounts, providing greater visibility and control. Furthermore, ADManager Plus' orchestration templates automated bulk user creation and modification, streamlining account management across the organization.

DHSV's IT team found ManageEngine's support team to be highly responsive and efficient during their touchpoints.

With a 10/10 rating for overall experience and a 10/10 recommendation score, DHSV highly recommends ADManager Plus as a powerful and effective AD management tool.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.