Emirates Central Cooling Systems Corporation (Empower) is a district cooling services provider established in 2004. Beginning as a single temporary plant serving the Dubai International Financial Centre, the organization has expanded significantly over two decades. Today, Empower operates as the world's largest district cooling services provider by capacity, delivering services to more than 110,000 corporate and individual customers across over 1,400 buildings.
Empower (Dubai)
Infrastructure
United Arab Emirates
1,000+
Being the world's largest district cooling services provider, Empower experienced its share of IT management challenges. The limitations of the company's native tools made it difficult to manage and secure its hybrid environment.
As the IT team struggled with Active Directory management, audit requirements, and self-service capabilities, they sought out an on-premises application that could revamp their IT operations. They were quick to land at ManageEngine AD360, a centralized identity and access management solution. The solution could single-handedly take care of managing and auditing their hybrid infrastructure, which included Active Directory and Microsoft Exchange.
Empower chose four out of six modules of AD360: ADManager Plus, ADAudit Plus, ADSelfService Plus, and Exchange Reporter Plus. The ease of installation helped Empower's IT team set up AD360 in no time. Moreover, the comprehensive help documentation and 24-hour, multi-channel support made the solution easy to run, maintain, and operate.
The Active Directory management module, ADManager Plus, helped Empower with automatic user provisioning across its Active Directory and Exchange server, and bulk modification of user attributes and access permissions.
Syed Zaheer, System Administrator, Empower
With real-time auditing, custom reporting, two-factor authentication, effortless hybrid Exchange reporting, and self-service password management capabilities, Empower has overcome its operational difficulties and remains focused on being the best in the industry.
ManageEngine AD360 is a unified identity platform that seamlessly connects people, technology, and experiences while giving enterprises full visibility and control over their identity infrastructure. It offers automated life cycle management; secure SSO; adaptive MFA; and risk-based governance, auditing, compliance, and identity analytics—all from a single, intuitive console. With extensive out-of-the-box integrations and support for custom connectors, AD360 easily integrates into existing IT ecosystems to enhance security and streamline identity operations. Trusted by leading enterprises across healthcare, finance, education, and government, AD360 simplifies identity management, fortifies security, and ensures compliance with evolving regulatory standards. For more information, please visit https://www.manageengine.com/active-directory-360/.
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