PT. Mitra Adiperkasa manages its vast Active Directory with ADManager Plus

Business challenges

• Complex AD management: Relying on PowerShell scripts for routine AD tasks, such as user creation and reporting, was time-consuming and difficult implement across a vast workforce. The IT team at PT. Mitra Adiperkasa (MAP) needed a user-friendly tool to simplify these processes.
• High-volume user operations: With a large workforce, the manual process of creating and deleting user accounts became unsustainable. Automation was essential to enhance efficiency and reduce errors.

The problem

According to Kelvin Muliawan, the server operations engineer at MAP, his team encountered complexities in managing Active Directory with native PowerShell tools, as they require technical proficiency and scripting knowledge to perform AD-related tasks. Moreover, the manual implementation of repetitive, yet integral, tasks such as user account provisioning and delegation were cumbersome and prone to delays. Moreover, the lack of automation hindered their ability to scale processes to match the organization’s rapid growth, leading to inefficiencies in managing over 40,000 users.

The solution

The IT department at MAP deployed ADManager Plus, ManageEngine's identity governance and administration solution. The implementation of ADManager Plus proved to be transformative for MAP’s Active Directory management challenges. Its intuitive user interface replaced complex PowerShell scripts, making AD tasks significantly easier and more accessible for administrative teams. Automation capabilities allowed the IT team to efficiently handle high-volume operations such as user account creation and deletion, saving valuable time and reducing manual errors.

Additionally, the solution's role delegation capabilities, which allows IT teams to delegate administrative tasks, such as user creation, password resets, to non-admin users, proved to be helpful. The reporting features allowed the team to generate and schedule monthly reports, meeting compliance requirements efficiently.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.