Onset is a provider of data loggers and monitoring solutions, specializing in innovative, reliable products for a wide range of applications including environmental research, energy monitoring, and industrial processes. With over 40 years of expertise, Onset helps its customers make critical business decisions by delivering accurate data and cloud-based monitoring systems.
Onset Computer Corporation
Service
United States
100+
Onset Computer Corp faced several critical challenges in managing their password policies and ensuring compliance. Users were often unaware of impending password expirations, leading to a surge in last-minute reset requests. This issue was particularly problematic for remote users, who struggled with timely password changes.
William Gullicksen, VP of Information Security
Additionally, ensuring that all users adhered to the company's password rotation policy and understood the minimum password requirements added to the complexity. The high volume of password reset requests was straining the IT team, who needed a solution that would streamline the process and reduce their workload.
ADSelfService Plus provided Onset Computer Corp with a comprehensive solution to their password management challenges. The software's notification feature effectively reminded users of impending password expirations, significantly improving compliance and reducing last-minute resets.
William Gullicksen, VP of Information Security
The self-service password reset function was particularly impactful, offering a user-friendly interface for both office and remote employees. This led to a 75% reduction in password reset requests.
Furthermore, the software facilitated password policy enforcement by guiding users through the password change process in alignment with company requirements.
William Gullicksen, VP of Information Security
The support provided by ManageEngine was exceptional, with quick and effective responses to any issues, further enhancing the overall user experience.
ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password/.
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