Parkbridge achieves efficient user onboarding and access control with AD360

Business challenges

• Controlled AD Management: The organization needed to remove technicians from directly accessing servers, aiming for a more controlled AD task environment. Additionally, there was a need for more capable and detailed reporting than what Microsoft’s native tools provided.
• Onboarding Automation: Parkbridge sought to semi-automate their onboarding process using predefined templates and rules for specific roles to eliminate user errors and missed steps.

The problem

Prior to implementing AD360, Parkbridge faced several challenges related to Active Directory (AD) management.

The lack of control over what tasks technicians could perform led to inconsistencies and potential errors.

Additionally, the onboarding process was manual and prone to user error, often resulting in missed steps and inefficiencies.

The organization also struggled with generating comprehensive reports using Microsoft’s native tools, which lacked the capability to provide detailed insights into user settings, expired passwords, and inactive accounts. These challenges hindered their ability to maintain a streamlined and secure AD environment.

The solution

AD360 significantly transformed Parkbridge Management LP's AD management. By moving AD tasks out of direct server access into a controlled environment, Parkbridge was able to define specific tasks technicians could perform, enhancing security and efficiency.

Harnessing the template-based workflow of AD360, Judd and his team built 85 custom work role templates' for onboarding. Using the template.

Judd remarked that AD360's capabilities and its emphasis on granularity surpassed that of Microsoft, noting.

Overall, AD360 provided Parkbridge with a more granular and effective AD management solution, especially in managing their Active Directory hybrid solution with Office 365.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.