Skyband elevates Active Directory security and management with ADManager Plus

Business challenges

• Manual and time-consuming AD user management: Skyband IT team struggled with manually provisioning and managing user accounts. These processes encountered several human errors, leaving the organization's IT environment susceptible to onboarding delays.
• Security risks: Without applying automation, essential tasks such as user provisioning and delegation tasks were became prone to security risks. The IT team needed a solution to improve AD visibility, and streamline access management.

The problem

Skyband's IT team faced significant challenges in managing Active Directory (AD) tasks manually. As a result, several AD management tasks like user provisioning were time-consuming, prone to human errors, and lacked the automation needed to scale the process as the organization grew in headcount. The presence of error-prone user management practices resulted in the proliferation of security risks and user friction. To combat these challenges, the IT team required a centralized identity lifecycle management solution that could streamline user administration, improve security visibility, and simplify compliance tracking to reduce operational bottlenecks.

The solution

Skyband's IT team implemented ADManager Plus, ManageEngine's Identity governance and administration (IGA) solution, to streamline user lifecycle management. Sayeed Hasan, the helpdesk engineer of Skyband, noted that ADManager Plus' workflow-based automation features significantly reduced the manual effort that was earlier required for user provisioning and delegation. ADManager Plus' template-based orchestration workflows ensured that new users were created, modified, and deprovisioned efficiently, improving overall IT productivity.

ADManager Plus' comprehensive report library also helped Skyland's IT team enhance the organization's identity and security posture. Adding that he found the reports highly effective, and was particularly impressed with the solution's GPO management reports, which gives his team a centralized view of any information, or activities related to Skyland's group policy objects.

Delegation of tasks became more structured and manageable, as ADManager Plus allowing the IT team to assign administrative tasks to non-administrative members in a controlled, role-based manner.

Hasan praised ManageEngine's support team, highlighting their quick response times and effective solutions.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.