Streamlining AD management and compliance: Thunder Valley Casino Resort's success with ManageEngine AD360

Business challenges

Thunder Valley Casino Resort required a robust Active Directory (AD) management solution to gain better visibility into its AD environment. Its primary need was to track all actions performed within AD, including role-based activities, administrative actions, and the self-servicing of passwords. Before AD360 was implemented, administrators were granted full rights in AD, even if they were newly onboarded, resulting in over privileged accounts and potential security threats.

The solution

On the lookout for the perfect AD management solution, Michelle R. Maydwell, incident response analyst on the IT team at Thunder Valley Casino Resort, came across ManageEngine’s identity and access management offering: AD360. Impressed by its comprehensive management and auditing capabilities, the organization purchased the solution. To maximize AD360's benefits, the organization also invested in the on-site edition of OnboardPro, ManageEngine’s professional implementation service.

An implementation expert from the OnboardPro team traveled to the resort's site, learned its unique business requirements, provided counsel on industry best practices, and implemented the solution in accordance with business needs, regulations, and standards—all in no time.

Immediately after adopting AD360, Thunder Valley Casino Resort gained complete visibility and control over its AD environment. The solution quickly provided insights into critical AD operations, including:

• Identifying locked-out users, the reasons for lockouts, and their exact timestamps.
• Tracking inactive computers and user accounts.
• Generating detailed reports, including Exchange mailbox reports.

The implementation of AD360 transformed how the resort’s IT team managed AD operations, enhancing security and compliance. The ability to monitor AD actions in real time ensured a secure AD environment while meeting regulatory requirements.

When asked about the IT team's favorite feature in the solution, Maydwell highlighted automation as the most valuable aspect of AD360. The ability to automate user onboarding and offboarding significantly streamlined IT workflows, enabling administrators to efficiently assign or revoke access and licenses, manage group permissions, and move users to designated organizational units based on predefined policies. This automation of routine AD tasks drastically reduced the workload for IT administrators, allowing them to focus on higher-value initiatives.

When asked to rate AD360 and its implementation service, Maydwell enthusiastically said, "Oh, absolutely 10 out of 10."

By deploying AD360, Thunder Valley Casino Resort successfully secured its AD environment, streamlined user management, and enhanced IT efficiency through automation. The resort continues to leverage AD360’s powerful capabilities to maintain a well-monitored, compliant AD infrastructure.

About AD360

ManageEngine AD360 is a unified identity platform that seamlessly connects people, technology, and experiences while giving enterprises full visibility and control over their identity infrastructure. It offers automated life cycle management; secure SSO; adaptive MFA; and risk-based governance, auditing, compliance, and identity analytics—all from a single, intuitive console. With extensive out-of-the-box integrations and support for custom connectors, AD360 easily integrates into existing IT ecosystems to enhance security and streamline identity operations. Trusted by leading enterprises across healthcare, finance, education, and government, AD360 simplifies identity management, fortifies security, and ensures compliance with evolving regulatory standards. For more information, please visit https://www.manageengine.com/active-directory-360/.