Operation History

This section lists all the restore and export (export to PST from existing backups) operations that you have carried out using RecoveryManager Plus.

To find all restore operations carried out in your Office 365 tenants.

  • Navigate to Exchange tab → Operation History.
  • Click on the Restore tab.
  • Select Office 365 in the Exchange Type drop-down.
  • Select the Office 365 tenant for which you wish to view the restore history.
  • Once you’ve selected a tenant, you’ll be provided with the following information for each restoration carried out.
    • The name of the restoration job.
    • The backup used to perform the restoration.
    • The time at which the restoration was initiated.
    • The time to complete the restoration process.
    • The status (success or failure) of the restoration. Click the View Details link to view the list of all steps that the product performed and the status of each step. Finding out the step at which the restoration failed, if it has failed, will assist in troubleshooting any issue that the product might encounter.
    • Note: To find the items that were not restored, click the View Details link in the pop-up. You'll be provided with a detailed list of all restorations attempted in that operation and the status of each items' restoration.

To find all export operations carried out in your Office 365 tenants.

  • Navigate to Exchange tab → Operation History.
  • Click on the Export tab.
  • Select Office 365 from the Exchange Type drop-down.
  • Select the Office 365 tenant for which you wish to view the restore history.
  • Once you’ve selected a tenant, you’ll be provided with the following information for each restoration carried out.
    • The name of the export job.
    • The location where the exported PST was stored.
    • The time at which the export was initiated.
    • The time to complete the export process.
    • The status (success or failure) of the export operation. Click the View Details link to view the list of all steps that the product performed and the status of each step. Finding out the step at which the export failed, if it has failed, will assist in troubleshooting any issue that the product might encounter.
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