Features that'll make you fall in love with analytics

Get the insights you need to power your IT using Analytics Plus

AI-powered analytics

Generative AI

Step into the next generation of analytics. Harness GenAI to automate advanced IT analyses, uncover hidden patterns, and generate predictive insights. From interactive queries with Zia to advanced forecasting, empower IT teams to focus on strategic initiatives and accelerate decision-making.

  • Ask Zia

    All the insights you need, just a conversation away! Use voice or text-based questions for a code-free report building experience. Effortlessly decode complex data, uncovering correlations and trends in seconds–no expertise needed.

  • Zia Insights

    Interpret even the most complex reports with GenAI-driven visual and narrative insights. Get instant summaries that highlight key trends, detect anomalies, and predict scenarios with a single click.

  • Key driver analysis

    Unlock the "why" behind your metrics, identifying the top factors contributing to a specific trend or inefficiency. Within seconds, discover increased ticket volumes, unbalanced workloads, and critical incidents that are the major drivers of SLA violations.

  • No-code ML

    Run complex, tailored computations effortlessly. Craft custom IT analyses, such as outage prediction and escalation probability, with the Python code studio, or wield AutoML capabilities for a no-code experience.

  • Cluster analysis

    Leverage ML algorithms to automatically group entities or IT resources based on specific characteristics, such as frequent downtime or high MTTR, expediting the identification of common inefficiencies.

  • ML-based dynamic forecasting

    External shifts can disrupt demand–past data alone won't always cut it. While forecasting outcomes, account for dynamic factors like traffic variations, application load, incident volume, and more to enhance accuracy, optimize resources, and prevent bottlenecks.

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AI-powered analytics

Decision intelligence

Transform IT decision-making with AI-powered intelligence from Spotlight. The contextual decision-intelligence platform monitors your IT data, instantly detecting hidden bottlenecks and delivering practical remedial strategies–accelerating decision-making for faster, smarter resolutions.

Decision intelligence

Battery failure is the most common problem in the last 30 days

70% of these incidents were reported on Windows 10 workstations. Recently deployed Windows 10 patches are known to cause power/battery drain issues.

Upload speeds are lowest between 3PM and 6PM

Recurring pattern observed in slow upload speeds between 3PM and 6PM. Rescheduling cloud backup operations could help improve upload speeds.

Out-of-the-box integrations with top IT applications

Many IT applications, multiple data sources, one analytics solution. Get a bird's eye view into your systems, applications, networks, and operations with out-of-the-box integrations and multiple-sources data import. Make better, faster decisions with real-time data and analysis.

Integration with 250+ IT and business apps

Eliminate blind spots and gain 360-degree visibility into your IT.

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Out-of-the-box integrations

Multi-source data import

Don't let data silos prevent you from getting insights. Analytics Plus imports data from a variety of local files, cloud sources, and databases to help you get a unified view of your IT ecosystem.

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Multi-source data import

Predictive analysis

Still relying on gut instincts to make decisions? With Analytics Plus' predictive capabilities, you can easily determine whether you need to increase or decrease your IT budget in line with expected changes in resource and asset requirements. View infographic.

  • Forecast resource requirements

    Accurately predict and plan resource requirements based on technological trends, organization growth, attrition rates, and user requirements.

  • Plan IT asset expenditure

    Confidently plan your IT budget by predicting changes in headcount, the total useful life of assets, and upcoming technology changes that might require massive organization-wide changes.

  • Orchestrate security updates

    Spot potential areas of vulnerability in your systems, and plan security patches to cut down reaction time to threats.

  • Optimize service processes for CSI

    Unearth insights into process gaps, predict technician behavior, and tailor your processes for continuous service improvement.

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Predictive analysis

Advanced IT analytics

Turn data chaos into clarity with tailored analytics. Cut through alert storms and anticipate risks to keep IT operations seamless and resilient. Empower your team to accelerate investigations and generate reports effortlessly–minimizing downtime and driving informed decision-making.

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Automated anomaly detection

Augment threat detection and minimize business impact by auto-flagging anomalous activities to instantly detect deviations from perceived norms.

Scenario analysis

Simulate multiple scenarios by adjusting key variables to uncover potential impact and drive strategic decisions that adapt to shifting demands.

Data alerts

Configure threshold and anomaly-based alerts and execute corrective action anytime a set of predefined conditions are met. E.g., when SLA compliance falls below 95%.

Data alerts

Configure threshold and anomaly-based alerts and execute corrective action anytime a set of predefined conditions are met. E.g., when SLA compliance falls below 95%.

Data snapshots

Capture each transition in your data as a snapshot for future analysis and remediation. Reach back in time and trace the history of incidents and service requests.

Reuse reporting logic

Copy the reporting logic used in a report and apply it to a new dataset in just a click. No need to create reports from scratch!

IT correlations

Break data silos and gain a holistic view of IT operations by unifying insights from disparate sources into one intuitive platform. Effortlessly blend data to uncover dependencies, trends, and root causes–enhancing operational efficiency.

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Unified IT analytics

Blend data from several IT applications into a single console for unified reporting and analysis.

Centralized metrics library

Access a unified repository for every KPI across IT operations. Define, edit, or customize metrics to align with goals, facilitating collaboration and standardized analysis.

Relational data modelling

Apply correlation logic to join tables with common columns and get a coordinated view of two or more tables.

High-octane formula engine

Borrow from a rich library of mathematical, statistical, and logical functions to build calculated metrics and KPIs.

Visual analysis

Get answers to your questions faster. From simple pie charts to heat maps and geo charts, create engaging visualizations that reveal hidden insights on your data. Interact with your visuals, and drill deeper into trends, anomalies, and outliers.

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Drag-and-drop UI

Creating visualizations just got simpler! Just drag and drop fields into the report builder, and watch Analytics Plus build your visuals for you.

Smart interactions

Give life to your reports with powerful interactions. View underlying data, drill down to view specifics, and get the insights you need without creating multiple reports.

Customizable dashboards

Do away with slides. Present compelling data stories using layout-free dashboards. Add charts, pivots, and widgets; insert images; add text; and more.

Variety of visualizations

Choose from over 45 visualization types to represent your data. Switch visualizations on the fly.

Multi-server architecture

Scale effortlessly to meet growing data demands with a multi-server configuration. On-premises users can distribute workloads across servers and gain uninterrupted insights into expanding IT operations data.

Multi-server architecture

Sharing and collaboration

Change the way you connect with your team. Share performance updates, tag other users, and alert them of exposed security vulnerabilities. Mail reports as PDFs or images, create slideshares, and engage in meaningful conversations with your team regardless of where they are.

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Report commenting

Collaboration just got a whole lot easier with Analytics Plus. Tag DRIs to inquire about trends or anomalies, and have contextual conversations about burning problems.

Fine-grained access control

Maintain control over who sees what with access permission ranging from read-only, read-write, report authoring, drill-down, export, and full ownership rights.

Embedded analytics

Unlock the gateway to insights. Embed reports and dashboards in other applications, intranet portals, forums, and websites, and share insights with end users, partners, vendors, or customers.

Email schedules

Schedule reports and dashboards to reach your inbox directly. Create groups by designation, zone, or access levels, and schedule periodic updates to their inboxes.

Other sharing options

Print out reports or dashboards for a good old-fashioned drawing board discussion. Create slideshows, and impress your audience with persuasive stories.