1.How does the 30-day, free trial work?
When you sign up, your account starts on the Enterprise edition for 30 days. Every Enterprise capability is available, including SOAR, AI investigation, and CASB monitoring, so you can test the full product against your own logs rather than a sample environment. No credit card is required to start.
2.Can I add components to the Free edition?
The Free edition comes with five log sources and 200GB of storage (50GB search plus 150GB archival), and that set stays as is. To add domain controllers, file servers, endpoints, cloud accounts, or more storage, move to the Professional or Enterprise editions, where you set the quantity of each component yourself.
3.How do I get an exact price for my environment?
Click Customize on either plan and set your quantities. Begin with log sources and domain controllers, then add file servers, endpoints, cloud accounts and storage to match your environment.
4.Can I choose which components to include?
Yes. Your plan is built around log sources and domain controllers, and you add file servers, endpoints and cloud accounts only where you need coverage.
5.What if my environment is larger than the tiers shown?
If your requirement goes beyond the highest tier shown, request a personalized quote with your exact numbers and our team will price it for you.
6.What’s included in search storage?
Search storage keeps your logs immediately searchable, so you can investigate incidents, run alerts, and correlate events across sources. All plans include 50GB, with additional capacity charged per GB for Professional and Enterprise editions.
7.What’s included in archival storage?
Archival storage holds your older logs in compressed form so you can meet compliance and audit requirements without paying hot-tier rates. Every plan includes 150GB. Each 1GB of search storage you add brings 3GB of archival storage with it at no extra charge, and you can buy more archival capacity on its own at $0.25 per GB a year on the Professional and Enterprise editions.