"Currently, I am a solo IT team, and having a solution that is easy to use is key. Easy to learn is just a bonus! I was able to setup and deploy/install not only the server in 1 day, but installed and configured the MDM for our devices within the same day! I, of course have since tweaked the profiles a little to fit our needs, and I like being able to push the changes immediately. The computer management/endpoint side was also learned in about a day and is very feature-rich for what it is.
One of the other main benefits I enjoy in the world of everything-SaaS is that I still have the option to self-host and therefore have better security for our own self-hosted solution. The license is perpetual, meaning I would only have to pay a much smaller support fee annually, vs. for the product that may cost 5x for competitors.
Finally, when you need it, ManageEngine support teams are there in a moment's notice. Thankfully, I have not had to utilize the team often, but when I have, they have been prompt, informative, and link articles that can help me faster in the future."
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