The New York City Department of Investigation (DOI) serves as the city's Inspector General, providing independent oversight of city government, including mayoral agencies, city vendors, and various boards and commissions. Established over 140 years ago, the DOI is one of the oldest law enforcement agencies in the country and a global leader in combating corruption in public institutions. The DOI holds unique powers, such as the ability to issue subpoenas and take testimony under oath, enabling it to conduct thorough investigations. Its mission focuses on protecting against corruption, fraud, waste, and misconduct while improving city operations through systemic investigations, preventive controls, and operational reforms. This vital role ensures integrity and accountability in NYC governance.
New York City Department of Investigation
Government
USA
The DOI, faced with the growing complexity of managing and analyzing security logs from a diverse range of systems, sought a solution to enhance its security posture and ensure compliance with regulatory mandates. Prior to implementing ManageEngine Log360, the DOI relied on several logging solutions, hindering its ability to gain a comprehensive view of security threats and effectively respond to incidents.
As Samuel Latortue, chief information security officer at the DOI, explained,
Samuel Latortue, Chief Information Security Officer, DOI
The DOI identified the following critical requirements:
The DOI selected ManageEngine Log360 to address these critical needs.
Samuel Latortue, Chief Information Security Officer, DOI
Key features of Log360 that appealed to the DOI included:
The DOI experienced a smooth implementation process, thanks to the strong support provided by the Log360 team. The implementation team effectively communicated and shared its expertise, ensuring that the necessary knowledge was imparted to the DOI team. Additionally, the proactive follow-up and accessibility of the Log360 team played a key role in addressing any concerns and ensuring a seamless transition. This proactive support ensured a successful deployment and ongoing operational success.
Since implementing Log360, the DOI has experienced significant improvements in its security posture.
Enhanced visibility:
"Having that all in one pane of glass [is] really beneficial," highlighted Latortue. This centralized view has provided the DOI with a much clearer understanding of security events across its entire IT infrastructure.
Improved threat detection: Log360's advanced threat intelligence capabilities have empowered the DOI to proactively identify and mitigate potential threats, such as ransomware attacks.
Streamlined compliance efforts: Log360 has simplified compliance efforts by automating the generation of reports required by various regulations.
Cost savings: By consolidating its logging infrastructure and leveraging the cost-effectiveness of Log360, the DOI has achieved significant cost savings compared to previous solutions.
The DOI's experience with ManageEngine Log360 demonstrates the value of a robust and integrated security solution. By leveraging the power of Log360, the DOI has strengthened its security posture, improved operational efficiency, and enhanced its ability to protect sensitive data and comply with regulatory requirements.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, an analytical Incident Workbench, ML-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and it offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities. For more information about Log360, visit manageengine.com/log-management/ and follow the LinkedIn page for regular updates.
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