# How to configure IBM traveler as a profile for iOS devices?

Last updated: July 24, 2026

This guide explains how to configure an IBM Traveler (Lotus Traveler) profile for iOS devices using Exchange ActiveSync in Mobile Device Manager Plus. Admins create the profile under MDM > Create Profile > iOS profile > Exchange ActiveSync, specifying the Exchange ActiveSync host name with `/servlet/traveler` appended, account and authentication details, mail sync duration, and an optional identity certificate. Once published, the profile can be associated with devices or groups.

## Description

This document will help you to configure lotus traveler profile to the managed iOS devices.

## Steps

To configure the lotus traveler profile, follow the steps given below:

1. Click the **MDM** tab.
2. Click **Create Profile**.
3. Select **iOS profile**.
4. Enter name, description and configure the user authentication settings for profile removal.
5. Click **Continue** and select **Exchange ActivceSync**.
6. Specify the Name of the Account.
7. Specify the Exchange ActiveSync Host name, and add `servlet/traveler` after the server name. For example: `http://server_name.ibm.traveler/servlet/traveler`
8. Specify the settings like allowing to move mails, using SSL, etc.
9. Enter the name of the Domain, User display name, email address and password.
10. Specify the number of days the **mail has to be synced**.
11. Choose to disable **recent mail address sync**.
12. Click **Add Certificate** to upload the identity certificate.
13. Click **Save** to save the profile.
14. Click **Publish** for the profile to be ready for association.

This profile is ready to be associated with devices/groups. You can select the group or the device to which you wanted to assiociate the profile and click on associate profile button to choose the profile by name.

## Frequently asked questions

### How do I set up an IBM Traveler (Lotus Traveler) profile for iOS devices?

Create an iOS profile from the MDM tab, select Exchange ActiveSync, and specify the Exchange ActiveSync host name with `servlet/traveler` added after the server name (for example, `http://server_name.ibm.traveler/servlet/traveler`), along with the account, authentication, and mail sync settings.

### Can I add a certificate to the IBM Traveler profile?

Yes, click Add Certificate during profile setup to upload an identity certificate before saving and publishing the profile.

### Is this configuration specific to iOS devices?

Yes, this Exchange ActiveSync-based IBM Traveler profile is documented for iOS devices managed through Mobile Device Manager Plus.