# Integrating OpManager with Service DeskPlus using 3rd party SSL Certificate

**Solution:**

- Copy the `sdp.keystore` file from the ServiceDesk Plus (SDP) installation directory under `sdp\conf` to the OpManager home directory.

- Retrieve the `keypass` and `storepass` used while generating the `sdp.keystore` file in ServiceDesk Plus.

  You can open the file `server.xml` located under:

  ```
  <SDP installed directory>\server\default\deploy\jbossweb-tomcat50.sar\
  ```

  Check for the `keypass` and `storepass` values. In most cases, both values will be the same.

- Identify the exact alias name used while generating `sdp.keystore`.

  Run the following command from the OpManager installation directory using a command prompt with **Run as Administrator**:

  ```
  OpManager>.\jre\bin\keytool -list -v -keystore sdp.keystore
  ```

  After executing the above command, you will get the alias name from the result.

- Once you have the alias name, `keypass`, and `storepass`, replace them in the following command (the first part of `ssl_servicedesk.bat`) and execute it. This will create a file called `sdp_cert.txt`.

  ```
  OpManager>.\jre\bin\keytool -export -v -rfc -alias <asc> -file sdp_cert.txt -keystore .\conf\sdp.keystore -keypass <sdpsecured> -storepass <sdpsecured>
  ```

  In the above command, change:
  - The alias name
  - The `keypass` value
  - The `storepass` value

  Replace them with the respective alias name, `keypass`, and `storepass` values obtained earlier.

- Execute the following command (second part of `ssl_servicedesk.bat`):

  ```
  OpManager>.\jre\bin\keytool -import -alias SDPSSL -keystore .\conf\OpManager.truststore -file sdp_cert.txt -storepass OpManager -noprompt
  ```

  Once it is done:

  Go to the `OpManager\bin` directory and open the `ssl_servicedesk.bat` file. Make the following changes:

  Replace this line:

  ```
  %NMS_HOME%\jre\bin\keytool -export -v -rfc -alias asc -file sdp_cert.txt -keystore %NMS_HOME%/conf/sdp.keystore -keypass sdpsecured -storepass sdpsecured
  ```

  With:

  ```
  %NMS_HOME%\jre\bin\keytool -export -v -rfc -alias <alias name> -file sdp_cert.txt -keystore %NMS_HOME%/conf/sdp.keystore -keypass <keypass value> -storepass <storepass value>
  ```

  Where:
  - `<alias name>` is the alias obtained earlier
  - `<keypass value>` is the corresponding key password
  - `<storepass value>` is the corresponding store password used in the fourth step

  Save the file, restart the OpManager service, and verify the integration.