Download Service Pack

  • OpManager
  • Applications Manager
  • NetFlow Analyzer
  • Network Configuration Manager
  • Firewall Analyzer
  • OpUtils
  • OpManager
  • Applications Manager
  • NetFlow Analyzer
  • Network Configuration Manager
  • Firewall Analyzer
  • OpUtils

OpManager - Build Number 12.9.125

  • Firewall : Previously, a broken access control vulnerability allowed a scoped user to disable monitoring for unassigned firewalls. This issue has now been fixed. (Reported by sealldev)
  • Firewall : Previously, a broken access control vulnerability allowed a scoped user to modify the scheduled Change Management report configuration for unassigned firewalls. This issue has now been fixed. (Reported by sealldev)
  • Firewall : Previously, a broken access control vulnerability allowed a scoped user to configure alert notifications for unassigned firewalls. This issue has now been fixed. (Reported by sealldev)
  • Firewall : Previously, a SQL injection vulnerability allowed registered Probes to execute unauthorized queries on the Central server. This issue has now been fixed. (Reported by zeocrynt)
  • Firewall : In Enterprise Edition, previously, a privilege escalation vulnerability allowed an Operator to gain Administrator privileges through Report Profile import. This issue has now been fixed. (Reported by zeocrynt)

Eligible Build Numbers: 12.9.000 and above.

OpManager Service Pack OpManager Download

* -SHA256 for the PPM: 2381e8f5031b0aeadf7d77834efb5e83a206e141fd2895b9b7373072653e4b44

Read and accept the License Agreement before downloading this software.

Mobile app available on:

 

Steps to upgrade Service Pack:

Current buildUpgrade toSHA256 value
12.9.000 and above12.9.125
12.8.000 — 12.8.738 12.9.002
12.7.000 — 12.7.31712.8.004
12.6.000 — 12.6.32912.7.007
12.5.000 - 12.5.66412.6.007
12.4.000 - 12.4.19612.5.012

Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.

Applications Manager - Build Number 182001

Upgrade to the latest PPM with feature enhancements and recent bug fixes.

Applications Manager Service Pack Applications Manager Download

* -SHA256 for the PPM: ff387f5df0998ba4f6dc69a97755d11b79ef03cd82cfc78ea7ffd4df6adf9310

* - This pack can be updated directly by users with Build No. 170000 & above.
* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Steps to update service pack:

  1. Shut down Applications Manager as you normally do.
  2. Start command prompt as an administrator. View screenshot
  3. Via command prompt, execute the shutdownApplicationsManager.bat -force command (shutdownApplicationsManager.sh -force for Linux) from the 'Applications Manager Home' folder.
  4. As a best practice, take complete backup of 'Applications Manager Home' directory. SQL backend users should connect to SQL Management Studio & backup the AMDB database as well. click here. to know how to backup SQL database.
  5. Run the updateManager.bat script (updateManager.sh -c for Linux) under the 'Applications Manager Home/bin' folder which invokes the Update Manager tool.
  6. Browse and select the Service pack file (.ppm) saved in your computer.
  7. You might be asked to import the ManageEngine public key certificate (ppmsigner_publickey.crt) file during the upgrade process. If asked, download the certificate file, then browse and select the downloaded file to proceed further.
    Note: This is a one-time process done to verify the integrity of the service pack (.ppm) file.
  8. Click Install to initiate the upgrade process.
  9. Once you see the "Installed" message on your screen, click Finish to complete the installation.
  10. Start Applications Manager Server.

Note: To rollback to the old version, rename the existing 'Applications Manager Home' directory and restore the complete backup copy of this directory. SQL backend users should connect to SQL Management Studio & restore the AMDB database backup as well. Click here to know how to restore the SQL database backup.

NetFlow Analyzer - Build Number 12.9.125

Eligible Build Numbers: 12.9.000 and above.

NetFlow Analyzer Service Pack NetFlow Analyzer Download

* -SHA256 for the PPM: 2381e8f5031b0aeadf7d77834efb5e83a206e141fd2895b9b7373072653e4b44

Read and accept the License Agreement before downloading this software.

Mobile app available on:

 

Steps to upgrade Service Pack:

Current buildUpgrade toSHA256 value
12.9.000 and above12.9.125
12.8.000 — 12.8.738 12.9.002
12.7.000 — 12.7.31712.8.004
12.6.000 — 12.6.32912.7.007
12.5.000 - 12.5.66412.6.007
12.4.000 - 12.4.19612.5.012

Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.

Network Configuration Manager - Build Number 12.9.125

Eligible Build Numbers: 12.9.000 and above.

Network Configuration Manager Service Pack Network Configuration Manager Download

* -SHA256 for the PPM: 2381e8f5031b0aeadf7d77834efb5e83a206e141fd2895b9b7373072653e4b44

Read and accept the License Agreement before downloading this software.

Mobile app available on:

Steps to upgrade Service Pack:

Current buildUpgrade toSHA256 value
12.9.000 and above12.9.125
12.8.000 — 12.8.738 12.9.002
12.7.000 — 12.7.31712.8.004
12.6.000 — 12.6.32912.7.007
12.5.000 - 12.5.66412.6.007
12.4.000 - 12.4.19612.5.012

Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.

Firewall Analyzer - Build Number 12.9.125

Eligible Build Numbers: 12.9.000 and above.

Firewall Analyzer Service Pack Firewall Analyzer Download

* -SHA256 for the PPM: 2381e8f5031b0aeadf7d77834efb5e83a206e141fd2895b9b7373072653e4b44

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

Current buildUpgrade toSHA256 value
12.9.000 and above12.9.125
12.8.000 — 12.8.738 12.9.002
12.7.000 — 12.7.31712.8.004
12.6.000 — 12.6.32912.7.007
12.5.000 - 12.5.66412.6.007
12.4.000 - 12.4.19612.5.012

Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.

OpUtils - Build Number 12.9.125

Eligible Build Numbers: 12.9.000 and above.

OpUtils Service Pack OpUtils Download

* -SHA256 for the PPM: 2381e8f5031b0aeadf7d77834efb5e83a206e141fd2895b9b7373072653e4b44

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

Current buildUpgrade toSHA256 value
12.9.000 and above12.9.125
12.8.000 — 12.8.738 12.9.002
12.7.000 — 12.7.31712.8.004
12.6.000 — 12.6.32912.7.007
12.5.000 - 12.5.66412.6.007
12.4.000 - 12.4.19612.5.012

Need help upgrading? Refer to the Upgrade Manager help page for detailed instructions.