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Since 2009, the Washington Center for Deaf and Hard of Hearing Youth (CDHY) has been committed to ensuring all deaf and hard of hearing students in Washington reach their full potential. As a statewide resource, its mission is to provide leadership and support for education programming to children who are deaf and hard of hearing, their families, and service providers who support them.
CDHY
Healthcare
United States
In 2023, CDHY became the victim of a sophisticated ransomware incident. The organization discovered disruptions in its endpoints on December 14 and determined it was under an attack on December 16. CDHY notified the FBI and the Washington State Patrol of the incident.
As the investigation progressed, the organization identified that individuals both within and outside of the immediate CDHY community might have impacted. Personally identifiable information, like name, Social Security number, birth date, and driver's license and state identification card number, was extracted by hackers who demanded a ransom.
From this incident, CDHY understood the reality of today's cyber environment. It needed an auditing solution that could instantly detect incidents, notify in real time, and audit how the incident occurred and the measures taken to mitigate it.
Mark Lee, System administration and architecture, CDHY
CDHY had an ideal solution in ADAudit Plus but wanted an implementation that could solve for its unique business requirements and objectives. That's why CDHY used OnboardPro, ManageEngine's exclusive professional services for IAM and SIEM solutions. Product Expert Bruce implemented the solution just as the agency required, addressing Mark's technical doubts about the Attack Surface Analyzer and alerting feature.
Mark Lee, System administration and architecture, CDHY
ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond basic installation and standard features. With our onboarding support, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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