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Dacom Technical Services Inc. is a provider of managed services and IT support in the Toronto area. The company specializes in professionally managed IT support services for small and medium-sized organizations. Renowned for its commitment to excellence, Dacom places a strong emphasis on robust security practices and operational efficiency to meet its clients' evolving needs.
Dacom
IT
Canada
Dacom faced a pressing challenge: the need to efficiently monitor user and file activities within its extensive network infrastructure. For a trusted MSP like Dacom, data security and transparency are nonnegotiable, making this challenge a priority. To meet this demand, Dacom required a solution that would not only bolster its security posture but also streamline its auditing processes.
Ming Ho, vice president, Dacom
Discovery and selection
Prior to embracing ADAudit Plus, Dacom considered using native tools, but their limitations urged the company to seek a more comprehensive solution. ADAudit Plus earned its place due to its powerful feature set and unique edge—a seamless integration with Log360, a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats—which was a game-changer.
Implementation and training
ADAudit Plus did not just promise; it delivered. Its installation and evaluation were remarkably straightforward, ensuring minimal disruption to Dacom's operations. The icing on the cake was ADAudit Plus' robust support system and accessible online training documentation. Dacom found these resources invaluable during the initial implementation stages.
Realizing the benefits
ADAudit Plus swiftly transformed Dacom's operational landscape, unlocking newfound efficiency and saving precious time. Features like file access analytics became integral components of Dacom's daily operations. Also, the predefined reports proved to be a strong tool that made preparing for compliance audits easy.
Ming Ho, vice president of Dacom, defined ADAudit Plus as a game-changer in Dacom's MSP arsenal. While the company fortunately has not faced any security incidents, ADAudit Plus has equipped it to proactively monitor and detect any potential anomalies. What stood out for Ho was that the solution is bundled with Log360, making ADAudit Plus an irresistible choice over competing alternatives. Additionally, Ho commended the straightforward installation process and the unwavering support services.
Overall, ADAudit Plus has enabled Dacom to fortify its security defenses, streamline auditing, and navigate compliance requirements effortlessly. Dacom confidently recommends this solution to other organizations seeking to enhance their security and compliance capabilities.
ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.
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