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ADManager Plus' bulk user creation helps the city of Enfield deliver public services more efficiently

About Enfield, Connecticut

Enfield is a suburb located in Hartford County, Connecticut on the East Coast of the United States. The town of Enfield has numerous boards, commissions, committees, and departments that provide essential services to nearly 50,000 citizens. Enfield's IT department delivers high-quality, reliable, and secure information services and provides forward-looking, comprehensive solutions that increase the efficiency and accessibility of public services for its citizens.

The Business Challenges

IT admins working for Enfield's various public service departments found creating user accounts in Active Directory (AD) extremely challenging, especially when they had to create users in bulk. They struggled with PowerShell scripts and manually provisioning each user, both of which proved to be time-consuming. Admins had to not only create these user accounts in Office 365, but in AD as well. On top of user account creation, admins were also required to generate various AD reports for efficient administration.






Connecticut, United States

The ADManager Plus Advantage

Enfield implemented ADManager Plus in its IT environment to save time and improve efficiency in delivering public services. According to Cynthia Murphy, a systems analyst in Enfield's IT department, ADManager Plus is "affordable and a real time-saver."

Describing the effectiveness of ADManager Plus in bulk user creation, Murphy added,

"We use ADManager Plus mainly for user creation. The ability to create users for both AD and Office 365 in one step is helpful. Both single and bulk user creation works really well."

ADManager Plus offers a report library containing over 150 out-of-the-box reports that fetch vital data on AD objects such as users, distribution lists, security groups, computers, and contacts. Murphy describes ADManager Plus' reporting as "well-thought-out."

With an interface that is "very user-friendly" combined with a "great" support team, ADManager Plus was exactly what Enfield was looking for to manage their Active Directory.

About ADManager Plus

ManageEngine ADManager Plus is a web-based Windows AD management and reporting solution that helps AD administrators and help desk technicians accomplish their day-to-day activities. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks and generates an exhaustive list of AD reports, some of which are essential requirements to satisfy compliance audits. It also helps administrators manage and report on their Exchange Server, Office 365, and Google Workspace environments, in addition to AD, all from a single console.

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