# Applications Manager Plugin for OpManager ## Applications Manager Plugin - An Overview With Applications Performance Management plug-in (APM Plugin) for OpManager, you can proactively monitor business applications and help businesses ensure their revenue-critical applications meet end user expectations. This plug-in offers out-of-the-box monitoring support for 50+ applications and servers. **Monitoring Highlights:** - Automatic discovery of application servers, databases, services, systems, transactions, custom applications, virtual resources and cloud apps in your heterogeneous data center. - Experience comprehensive performance management of over 100 key performance indicators of your applications - including response time, resource availability, CPU/memory utilization and more. - Get a holistic view of your IT resources including a wide range of business applications and network services. - Perform end-user experience monitoring of enterprise Internet Services and hosted Web Services from your branch offices; and measure the end-user experience of business-critical network services such as DNS, LDAP, Ping and Mail server from customer locations. - Effective, timely fault management with notification of problems through e-mail and SMS alerts. - Powerful reporting capability with extensive coverage to help administrators in application troubleshooting & capacity planning. **Limitation:** Users with business view restriction in OpManager will not be synced to Applications Manager Plugin. ## Editions Available for Installation - **Professional Edition** - To install the Professional edition, the OpManager Standalone should be installed before installing Applications Manager Plugin. - **Enterprise Edition** - To install the Enterprise Edition, the OpManager Central and OpManager Probe should be installed before Plugin Enterprise Edition installation. ## Version compatibility of Applications Manager Plugin with OpManager | OpManager Version | Recommended APM Plugin Version | Compatible APM Plugin Professional Edition | Compatible APM Plugin Enterprise Edition | |---|---|---|---| | 128628 and above | [178206](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_17_0_SP-8_2_0_6.ppm) | 178100 and above | 178100 and above | | 128510 to 128627 | [178005](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_17_0_SP-8_0_0_5.ppm) | 174400 to 178099 | 174400 to 178099 | | 128168 to 128509 | [170010](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_17_0_SP-0_0_1_0.ppm) | 170000 to 174399 | 170000 to 174399 | | 127185 to 128167 | [16846](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-8_4_6.ppm) | 16590 to 16999 | 16590 to 16999 | | 127131 to 127184 | [16574](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-5_7_4.ppm) | 16560 to 16580 | 16560 to 16580 | | 127000 to 127130 | [16516](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-5_1_6.ppm) | 16450 to 16550 | 16450 to 16550 | | 126306 to 126999 | [16424](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-4_2_4.ppm) | 16410 to 16440 | 16410 to 16440 | | 126262 to 126305 | [16367](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-3_6_7.ppm) | 16300 to 16390 | 16300 to 16390 | | 126167 to 126255 | [16213](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-2_1_3.ppm) | 16210 to 16250 | 16210 to 16250 | | 126132 to 126166 | [16135](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-1_3_5.ppm) | 16100 to 16200 | 16100 to 16200 | | 125630 to 126131 | [16093](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_16_0_SP-0_9_3.ppm) | 15670 to 16093 | 15670 to 16093 | | 125614 to 125629 | [15653](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_15_0_SP-6_5_3.ppm) | 15560 to 15660 | 15560 to 15660 | | 125561 to 125613 | [15512](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_15_0_SP-5_1_2.ppm) | 15470 to 15550 | 15470 to 15550 | | 125468 to 125560 | [15402](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_15_0_SP-4_0_2.ppm) | 15340 to 15402 | 15340 to 15402 | | 125393 to 125467 | [15225](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_15_0_SP-2_2_5.ppm) | 15160 to 15330 | 15160 to 15330 | | 125307 to 125392 | [15007](https://www.manageengine.com/products/applications_manager/54974026/ManageEngine_Applications_Manager_15_0_SP-0_0_7.ppm) | 15000 to 15150 | 15000 to 15150 | | 125214 | — | Professional: 14540 to 14700, or 14730 to 14911 | Enterprise: 14860 to 14911, or Hotfix 14843 to 14845 | | 125000 | — | Professional: 14540 to 14700, or 14730 to 14911 | Enterprise: 14540 to 14700, or 14730 to 14780 | **Note:** It is mandatory for customers to upgrade Applications Manager to 15160 if OpManager is upgraded to 125393 and vice versa. | OpManager | Applications Manager Plugin (Both Standalone and EE) | |---|---| | Version 124070 | Versions 14310 to 14530 | | Version 123150 | Versions 13730 to 14300 | | Version 123111
Versions 123150 and below | Versions 13680 to 13720 with backup of conf files. Replace the old Plugin.properties file in *OpManager\AppManager\conf*. Update APM_BUILD_NUMBER with the correct version in Plugin.properties before restarting. | | Version 12 and above
Version 123111 and below | Versions 13110 to 13670 | | Versions 11500 and 11600 | Versions 13010 and below | **Note:** Applications Manager plugin should be upgraded to version 14540 or above before upgrading OpManager from its service pack version 12.5 ## Software Requirements for the Applications Manager Plug-in Please refer to this [link](https://www.manageengine.com/products/applications_manager/help/system-requirements.html#softwareRequirements) for the recommended software requirements for installing and running the Applications Manager plug-in setup. ## Instructions to apply Applications Manager plug-in You can initiate the APM Plugin installation directly from OpManager UI by navigating to **Applications** tab and clicking on **Download and Install** button. Doing so will download the APM Plugin automatically and checks whether the required pre-requisites are met, after which will initiate the installation process. Once the installation process is completed, you will automatically be redirected to the monitor dashboard of your APM Plugin console under the **Applications** tab. **Note:** The **Download and Install** button will be displayed in the **Applications** tab only when the OpManager-installed machine has internet connectivity to access the ManageEngine site. ![Applications Manager Applications Manager Plugin for OpManager: Downloading and installing APM Plugin from OpManager](https://www.manageengine.com/products/applications_manager/help/images/apm-plugin/apm-plugin-direct-installation-01.png) ![Applications Manager Applications Manager Plugin for OpManager: APM Plugin installation in progress](https://www.manageengine.com/products/applications_manager/help/images/apm-plugin/apm-plugin-direct-installation-02.png) ![Applications Manager Applications Manager Plugin for OpManager: APM Plugin view in OpManager](https://www.manageengine.com/products/applications_manager/help/images/apm-plugin/apm-plugin-direct-installation-03.png) Alternatively, you can also install the APM Plugin manually for offline users by following the steps mentioned [in this link](https://www.manageengine.com/products/applications_manager/help/installing-apm-plugin.html). ## Using the Applications Manager Plugin **In version 125614 of OpManager,** Applications Manager can be accessible under “Dashboards → Servers → Applications” or by clicking the **Applications** tab directly. ![Applications Manager Applications Manager Plugin for OpManager: Applications Manager plugin dashboard in OpManager](https://www.manageengine.com/products/applications_manager/help/images/opm-version125614.png) **Note:** - There is no need to apply a separate license file for Applications Manager Plugin. It is included within the OpManager license. - Alerts generated from APM Plugin will be pushed to OpManager if a resource (Server device) is already added and monitored in OpManager. The alarm severity shown for that monitor in OpManager will be the similar to that of APM Plugin, except that **'Warning' severity will be shown as 'Trouble' in OpManager**. ## Adding new monitors in Applications Manager Plugin To add a new monitor in Applications Manager Plugin, go to **Applications** tab and select the **Add Monitor** option under **Monitors** dropdown. Upon selecting, the [Add New Monitor](https://www.manageengine.com/products/applications_manager/help/discovery-configuration.html) page will be displayed wherein you can select the required monitors to be added. ![Applications Manager Applications Manager Plugin for OpManager: Adding new monitors in APM Plugin](https://www.manageengine.com/products/applications_manager/help/images/apm-plugin-add-monitor.png) ## Auto-discovery in Applications Manager Plugin APM Plugin helps you to discover and monitor servers and their corresponding applications automatically from OpManager during initial startup. Auto-discovery in plugin offers various configuration options that include disabling discovery, limiting the number of applications added, and prioritizing specific applications. To learn more, visit [Plugin discovery.](https://www.manageengine.com/products/applications_manager/help/auto-discovery-apm-plugin.html) **Note:** Auto-discovery occurs only upon initial startup of APM Plugin for Trial and Professional Edition users in Windows. ## User Management in Applications Manager Plugin OpManger automatically creates user profiles in Applications Manager plugin based on the OpManager users. To view Applications Manager plugin user profiles, navigate to **Apps → Settings → User Management**. You will be taken to the **User Management** dashboard, where there are 5 tabs - **Profiles, User Groups, Permission, Views** and **Account Policy**. **Profiles:** You will be able to view the list of user profiles available here. However, you would not be able to click or edit the user profile details such as User Name, Update Password, E-Mail, and Role. ![Applications Manager Applications Manager Plugin for OpManager: User management in APM Plugin](https://www.manageengine.com/products/applications_manager/help/images/user-management-apmplugin.png) **User Groups:** You can add user groups and associate users to them here. - Specify the User Group name. - Select the users to be associated to the group. - Select the monitor group to be associated to the user group. - Click **Create User Group** to finish. ![Applications Manager Applications Manager Plugin for OpManager: Creating user groups in User Management of APM Plugin](https://www.manageengine.com/products/applications_manager/help/images/add-user-group-apmplugin.png) **Permissions:** A set of **Admin, Delegated Admin, Operator, User** and **IBM i permissions** are given from which you can enable/disable the ones that are applicable to your infrastructure. ![Applications Manager Applications Manager Plugin for OpManager: Permission configuration in User Management of APM Plugin](https://www.manageengine.com/products/applications_manager/help/images/permissions-apm-plugin.png) **Views:** Select how you view the monitors in the **Home** tab. You can choose between "*Show the subgroups from the corresponding top level Monitor Group*" and "*Show the associated subgroups directly in the home tab itself.*" ![Applications Manager Applications Manager Plugin for OpManager: View settings for subgroups in User Management of APM Plugin](https://www.manageengine.com/products/applications_manager/help/images/view-apmplugin.png) **Account Policy:** Option to Enforce account lockout is given here wherein you can specify the number of continuous failed login attempts and idle session timeout (in minutes) after which the account should be locked. ![Applications Manager Applications Manager Plugin for OpManager: Account policy settings in user management of APM Plugin](https://www.manageengine.com/products/applications_manager/help/images/account-policy.png) ## Configuring failover for Applications Manager Plugin To ensure high availability of the APM Plugin, a secondary server can be configured to act as a failover instance. This setup involves pointing the secondary APM Plugin server to the same database as the primary server. Follow the steps below to configure failover: - Install the secondary APM Plugin in the server where the secondary OpManager (OPM) instance is installed. - Navigate to the installation directory of the secondary server and open the **Plugin.properties** file located at: ***/conf/Plugin.properties***. - Ensure the value of **APM_DBNAME** matches the database name used by the primary Plugin server. - Save any changes made to the **Plugin.properties** file. - Start the OPM secondary server. **Note:** - Ensure that the secondary Plugin server is compatible with the primary Plugin server's version. - **The secondary Plugin server should not be directly started using the script file.** OpManager controls the the start and stop of the APM Plugin secondary server. Since APM Plugin uses the same database server as OpManager, it is sufficient to configure failover the OpManager database server alone. To learn how to configure failover for the OpManager database server, [refer here](https://www.manageengine.com/network-monitoring/help/configure-failover-new.html).