# Customer Testimonials - Feedback | ManageEngine Endpoint Central ## Success stories from around the globe ## Testimonials ### Matt Rooney **IT Endpoint Manager,** BMI Healthcare, London ![](https://www.manageengine.com/products/desktop-central/images/matt-rooney1.png) "Endpoint Central has allowed a level of visibility across our infrastructure like never before. Through well designed modules we're able to manage, monitor, maintain and action all elements of our environment from the one console which has saved us thousands in time and resources. Having used other Endpoint Management suites from competitors such as Symantec and LANDesk, Endpoint Central is the only solution that doesn't require advanced SQL knowledge to proficiently report on your estate as well as being quick to setup and extremely easy to maintain, in strong contrast to other applications out there. I would recommend Endpoint Central for anyone maintaining a large enterprise estate." --- ### Nathan Mcleod **Information Systems Manager,** Central Otago District Council, New Zealand ![](https://www.manageengine.com/products/desktop-central/images/Nathan-Mcleod.png) "Endpoint Central has allowed my medium team consisting of Jamie Cameron- Service Desk Engineer and Glenn Tetlow- Information Systems Engineer to centrally manage updates, patches, deploy new software and configurations when needed, without going to each machine. This was an important requirement when we made the decision to move away from a thin client desktop environment for performance reasons. Our desktops are all centrally supported and managed. Remote support in Endpoint Central has far exceeded our expectations and makes our lives easier. The days of locally updating desktop are long gone. Additionally, with Endpoint Central integrating to ServiceDesk Plus, asset management and remote support is made easier." --- ### K. Ryan Coe **I.T. Network Manager,** Sunrise Communications ![](https://www.manageengine.com/products/desktop-central/images/ryan-coe.png) "Endpoint Central has become an invaluable tool in our enviroment. The setup was a snap, I had the server up, running, and installing agents across my network within an hour. Keeping our computers updated, safe, and secure, protects us as well as our customers. Having the ability to push patches, updates, install and remove programs en masse, allows me to focus on other projects and areas. Providing a singular interface for inventory management, monitoring makes it super easy to use, manage, and maintain. The hardware and software inventory tools let me find out anything and everything installed on a particular computer in a matter of moments. The other built in tools save me a lot of time such as the remote connection tool, user chat, announcements, and WoL features. I would recommend this product to any IT department in a heartbeat." --- ### Sean Condra **Systems Engineer,** Charter Communications ![](https://www.manageengine.com/products/desktop-central/images/sean-condra.png) "When we began testing Endpoint Central, our enterprise was looking for not only a patching tool but also a deployment, management and reporting suite. Very few products accomplish this feat, but ManageEngine's Endpoint Central covers them all at a remarkable value. Endpoint Central has allowed us to migrate work off of our Sr. Engineers to more Jr engineers with confidence that the task can be completed correctly or simply completely automated. It has revolutionized our patching processes and reporting. With easy-to-read graphs and reporting modules, we are able to quickly and easily provide usable metrics to Sr. Leadership to track our progress and system-health stats. One of Endpoint Central's real strengths is their support and their willingness to embrace their user community by not only addressing any issues, but adding useful, new features regularly. In our particular scenario of operations, one of our biggest hurdles was accessing and managing devices across 16 different domains, spread across the entire world. With just a few firewall rules in place, we were able to gain access to even the most difficult-to-find devices - devices that had not had any active care in an unrecorded amount of time. Endpoint Central has been priceless in gaining access to these hard to manage networks. Using traditional methods, just logging into one of these devices could have taken an admin 15-20 minutes to route through virtual environments and multiple jump hosts just to remote and maybe not even being authorized to gain access. With Endpoint Central, you can connect and gain access in under a minute. When dealing with enterprise outages, when every second you are down, costs your organization thousands of dollars, the ability to connect, diagnose and resolve those issues without wasting time is priceless and worth its weight in gold. If you are looking for an enterprise-class solution to handle your entire enterprise's IT needs, this tool can handle almost everything you can throw at it with minimal set-up. I really can't speak highly enough of it and the time it has saved us on development, deployment and admin training." --- ### Joe Brandon **IT Coordinator,** Impact ![](https://www.manageengine.com/products/desktop-central/images/client-logo-6.jpg) "Being a financial institution, it's nice to have centralized control over the software installed, along with other features that control security like blocking and auditing USB device activity. The deployment was simple, even setting up distribution servers at our remote branches which helps tremendously with bandwidth. We chose Endpoint Central for many reasons. It had the most features that we needed. The price was excellent with the included ServiceDesk. It was simple to set up and deploy." --- ### Ronald Welch **Director of Information Technology** BlueWater Resort & Casino ![](https://www.manageengine.com/products/desktop-central/images/BlueWater-Resort.png) "ManageEngine Endpoint Central is a product that combines many facets of IT management and combines it into a simply to use single product. Not only does Endpoint Central save time and effort but also saves costs by putting many of the tools that make IT life easier in one place and automates inventory management." --- ### Kishorekumar Gnanavel **Security Operations,** NOVAC TECHNOLOGY SOLUTIONS PVT LTD ![](https://www.manageengine.com/ems/images/logo/novac-square-logo.png) "Previously, we had to use separate tools for managing assets, deploying software, managing patches, and remote troubleshooting. This made our jobs really difficult, and it required more resources since each of these tasks had to be handled by different teams. But we have a more centralised approach with ManageEngine Endpoint Central. Endpoint Central's agent is lightweight when compared to all the other tools we had, and it has reduced the memory and CPU consumption problem. It has improved the productivity of our IT team and made it easier to monitor our endpoints. We are also able to automate our routine tasks, like patch and software deployments and report generation, and managing our assets has become easier. The tool has also enabled us to meet compliance standards and stay audit-ready." --- ### Tim Vanderslik **Director of Information Systems,** Arbor Financial Credit Union ![](https://www.manageengine.com/products/desktop-central/images/tim-vanderslik.jpg) "Endpoint Central has a powerful set of desktop management tools at an exceptionally reasonable price. Endpoint Central is a critical part of our organization's desktop strategy for patch management, software inventory and monitoring, software deployment, helpdesk tools including remote control and computer configurations, and more. I've used several other products in my 25 years in IT and I've found Endpoint Central to by far have the most complete solution at a great price point." --- ### Patrick Schmid **Manager IT,** SSBL (Stiftung für Schwerbehinderte Luzern), Switzerland ![](https://www.manageengine.com/products/desktop-central/images/patrick-schmid-testimonial.png) "Thanks to Endpoint Central, we are faster and more reliable when installing the computer. Our IT has more control over the installed patches. And thus we save time and money, in order to focus on our core business. Integration with ServiceDesk Plus is very helpful for us. We now have everything from one vendor. Endpoint Central is a very valuable tool for us." --- ## Case Studies ### How Endpoint Central Transformed IT Management for Beacon hospitals ![motherson-logo](https://www.manageengine.com/ems/images/baecon-casestudy.png) [View Story](https://www.manageengine.com/products/desktop-central/case-study/beacon-casestudy.html) ### MothersonSumi INfotech and Designs Ltd., Automates and Enhances Desktop Management ![motherson-logo](https://www.manageengine.com/ems/images/logo/motherson-logo.png) [View Story](https://www.manageengine.com/products/desktop-central/mind-case-study.html) ### Galbraith LLP Cuts OS Deployment Time Significantly and Achieves CE+ Compliance with Endpoint Central ![](https://www.manageengine.com/ems/images/logo/galbraith-logo.svg) [View Story](https://www.manageengine.com/products/desktop-central/case-study/galbraith-casestudy.html) ### Aria Care achieves boosted productivity, efficiency and cost savings with Endpoint Central ![](https://www.manageengine.com/ems/images/logo/aria-care-logo.svg) [View Story](https://www.manageengine.com/products/desktop-central/case-study/aria-care-casestudy.html) ### Healthcare IT transformed: Mater Dei reduces IT costs by 15% and boosts efficiency with ManageEngine ![](https://www.manageengine.com/ems/images/logo/mater-dei-logo.png) [View Story](https://www.manageengine.com/products/desktop-central/mater-dei-casestudy.html) ### Rinnai Australia boosts IT efficiency and minimizes downtime with Endpoint Central ![](https://www.manageengine.com/ems/images/logo/rinnai-logo.svg) [View Story](https://www.manageengine.com/products/desktop-central/case-study/rinnai-casestudy.html) --- ## Customer Videos ### ManageEngine helps a community healthcare organization from New Jersey save lives ![](https://i.ytimg.com/vi/5PK1VAXELTY/0.jpg) ### Patching has never been easier: "Thanks to Endpoint Central for helping me patch in no time". ![](https://i.ytimg.com/vi/mfC0rqV2A1s/0.jpg) ### King County Judicial Administration finds Patch Management easy with ManageEngine Endpoint Central ![](https://i.ytimg.com/vi/J1jDaOLM4UU/0.jpg) ### Endpoint Central is a time saver for the City of Shafter ![](https://i.ytimg.com/vi/iJ_VVwQPA4k/0.jpg) ### Yale Chase Equipment Services saves time in software deployment using ManageEngine Endpoint Central ![](https://i.ytimg.com/vi/t-n6YPO9OYY/0.jpg)