# Retrieves the archived conversation transcript for a specific chat session

Downloads the stored chat conversation transcript for the specified chat history session. Requires 'chatHistSessionID' and optionally 'probeID' when accessed through a probe server.

## Endpoint

GET `/dcapi/tools/chat/conversation`

## Request URL

https://[{serverurl}](https://www.manageengine.com/products/desktop-central/help/api/cloud/oauth-authentication-endpoint-domain.html)/dcapi/tools/chat/conversation

## Scope

`DesktopCentralCloud.Tools.READ`

### Header

`Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52`

## Request Parameters

### Request Headers

- **Accept** `string` — **Mandatory**: `application/json`

### Query Parameters

- **chatHistSessionID** `string` — Optional

  Unique ID of the chat history session whose conversation transcript is to be downloaded

- **probeID** `string` — Optional

  ID of the probe server to route the request through. Required when accessing via a probe in Summary server setup

## Sample Request

```curl
curl --request GET \
  --url https://appdomains/dcapi/tools/chat/conversation \
  --header 'Accept: application/json' \
  --header 'Authorization: Zoho-oauthtoken  d92d4xxxxxxxxxxxxx15f52'
```

## Sample Response: HTTP 200

```text
200 OK
```

![](https://www.zohowebstatic.com/sites/zweb/images/people/ico-help.png)

**Duration:** 1 minute | **Threshold:** 30 | **Lock period:** 5 minutes

Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.