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How to share and control a remote desktop?
Description
Endpoint Central's Remote Control capabilities provide access to any remote computer on the network. This requires the Agent to be installed on client systems. The following steps assist in sharing and controlling a remote desktop.
Note
Enable ActiveX controls in the IE browser from where a connection to the client systems is being established (not applicable for Endpoint Central Cloud ).
Steps to share and control a remote desktop using
Endpoint Central
- Define the Scope of Management to include the computers to be managed.
- Go to Tools tab and select Remote Control.
- In the Action field, click the Connect link corresponding to the computer name to be connected.
Note
For WAN computers, the 8443 port needs to be enabled on the external firewalls, if any.